Team Assistant for Organization, Events & Customer Service

JETSTREAM MANAGEMENT CONSULTANCIES LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading consultancy in Dubai is seeking a Team Assistant to support daily operations and customer service. The role involves organizing meetings, assisting with events, and ensuring high standards of service for clients. Ideal candidates will have experience in assistance or project management, strong organizational skills, and proficiency in both German and English.

Qualifications

• Initial experience as an assistant or in customer service.
• Very good German and good English skills.
• Basic technical understanding and confidence in using digital tools.

Responsibilities

• Support day-to-day business and internal communication.
• Act as the central contact for customers and partners.
• Assist in organizing and preparing business events.

Skills

Organization

Customer Service

Communication

Initiative

Tools

Google Drive

Trello

Canva

Job description

Team Assistant for Organization, Events & Customer Service

• You will support our team in their day-to-day business, from scheduling to internal communication, including preparation and follow-up of meetings, filing, and general administrative tasks.
• You will be the central contact person for customers, guests and partners both digitally and on-site in our Dubai office.
• You work closely with management, create presentations and support the team.
• You will accompany our exclusive business events with a focus on guest service, check-in, process coordination and professional external impact.
• You will actively support the preparation of our events, from organizing materials to structured scheduling.
• You conduct independent research on various topics, such as service providers, locations, collaborations, specialist topics, or market developments.
• You ensure that our customers, successful entrepreneurs with high expectations, feel personally looked after at all times.

YOUR TASKS:

• You will support our team in their day-to-day business, from scheduling to internal communication, including preparation and follow-up of meetings, filing, and general administrative tasks.
• You will be the central contact person for customers, guests and partners both digitally and on-site in our Dubai office.
• You work closely with management, create presentations and support the team.
• You will accompany our exclusive business events with a focus on guest service, check-in, process coordination and professional external impact.
• You will actively support the preparation of our events, from organizing materials to structured scheduling.
• You conduct independent research on various topics, such as service providers, locations, collaborations, specialist topics, or market developments.
• You ensure that our customers, successful entrepreneurs with high expectations, feel personally looked after at all times.

THIS APPLIES TO YOU...

• You have already gained initial experience as an assistant, in project management or in customer service.
• You have a good sense of priorities, recognize bottlenecks early on and act independently.
• You are a talented organizer, work in a structured manner, take initiative, and have a solution-oriented approach.
• You are flexible and willing to provide support on weekends or in the evenings, especially for important events or when a project requires it.
• Loyalty and a high standard of discretion and professionalism are a given for you.
• You have very good German and good English skills.
• You have a basic technical understanding and are confident in using digital tools such as Google Drive, Trello, Canva, etc.

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