Talent Relations Executive

ITCAN Technology and Digital Marketing; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital marketing firm in Dubai seeks a Talent Relations Specialist to manage employee interactions and HR policies across multiple regions. The ideal candidate has over 3 years of experience in HR or talent relations, strong communication skills, and proficiency in HR systems. This role offers the chance to make a positive impact on workplace experiences.

Qualifications

• 3+ years in HR or talent relations, multi-regional experience preferred.
• Professional and well-organized approach.

Responsibilities

• Handle daily employee requests and provide timely HR support.
• Coordinate full onboarding process for new hires.
• Manage employee exit procedures and documentation.
• Process visa and labor applications.
• Maintain relationships with MOHRE and government inquiries.

Skills

HR systems proficiency (ZenHR)

Strong communication

Problem-solving

Empathy

Organization

Education

Bachelor’s in HR, Business, or related field

Job description

Summary of role

Are you passionate about creating meaningful workplace experiences while managing diverse talent relations? ITCAN, a leading digital marketing firm, is looking for a Talent Relations Specialist who will be the heartbeat of our employee interactions and policies across multiple regions. Join us in a role where empathy meets efficiency and every day offers a chance to make a positive impact.

Responsibilities

• Handle daily employee requests and provide timely HR support.
• Coordinate the full onboarding process for new hires, including C-level, contracts, document collection, and first-day sessions.
• Manage employee exit procedures: EOS calculation, offboarding paperwork, final asset collection, and documentation
• Process visa and labor applications (new and renewal), coordinate PRO services
• Maintain relationships with MOHRE and manage government-related inquiries
• Manage company license renewals and Ejari updates with the relevant authorities
• Handle medical insurance enrollments, renewals, claims coordination, and document stamping
• Support company equity projects through physical documentation, recordkeeping, and stamping
• Oversee asset management across all regions: distribution, tracking, and recovery (laptops, SIMs, etc.)
• Monitor in-office attendance and discipline; submit daily attendance reports
• Coordinate office space visits, manage coworking access, and provide admin assistance for PR events
• Organize onboarding and exit meetings in the DXB office and ensure process compliance
• Manage HR system (ZenHR): update employee profiles, titles, salaries, contacts, documents Track leaves, manage approvals, update delegations, and generate reports (leave, attendance, WFO, etc.)
• Process payroll support: generate forecasts, WPS processing, and gratuity reports
• Prepare HR letters and documents: salary certificates, NOCs, employment verifications
• Maintain employee journey and attrition records
• Support public holiday announcements and internal event logistics
• Coordinate employee travel (visa, ticketing, hotel bookings)
• Handle employee warning letters and disciplinary progression plans
• Support bank visits, legal verification, and external authority coordination
• Suggest and implement updates to HR policies and procedures

Requirements & Qualifications Education:

• Bachelor’s in HR, Business, or related field.
• Experience: 3+ years in HR or talent relations, multi-regional experience preferred.
• Skills: Proficient in HR systems (ZenHR), well-organized, and highly professional.
• Soft Skills: Strong communication, problem-solving, and empathy.