Systems Engineer (Service Delivery)

Confidential Company; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in Dubai seeks an experienced Network Engineer to provide technical deployments and support in various projects. The ideal candidate will have extensive knowledge of Cisco networking, Linux systems, and troubleshooting skills. This role requires a proactive approach to problem-solving and the ability to work under pressure, ensuring customer satisfaction in all aspects of the job.

Qualifications

• 5-10 years of experience in IT/Telecom industry.
• Experience with L2/L3 routing protocols and Linux systems.

Responsibilities

• Provide technical deployments in projects as a team member.
• Design end-to-end core network and perform troubleshooting.
• Show responsibility for tasks, including after hours work.

Skills

Network Engineering

Troubleshooting

Customer Satisfaction

Education

Bachelor’s Degree in Engineering

Tools

Cisco Routers and Switches

Linux Operating Systems

Dell Power Edge

Antlabs

Job description

• Provide technical deployments in all running projects & new projects as a team member of the Service Delivery Division.
• Understand how to gather more technical requirements/information and recommend a solution.
• Must be able to design end-to-end core network and experience with the L2/L3 routing protocol.
• Must be able to install Linux systems, do end-to-end/pilot testing in staging/production environments, perform ANTlabs solution verification, and perform fault escalation.
• Perform troubleshooting and patch fixes at a hardware and software level.
• Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
• Show responsibility for all assigned tasks, that may even require working after office hours (in certain urgent situations) to achieve tasks or timely project completion.
• Demonstrates ability to execute and perform timely follow-up to ensure customer satisfaction & instill quality in every aspect of job function.
• Any other matters as instructed by the Supervisor (or) Project Managers when required due to the job nature.

Desired Candidate Profile

• Advanced network Engineer experience with experience on Cisco routers and switches.
• Experience and knowledge of networking such as switching, routing, firewall, VLAN, TCP/IP
• Experience with configuration for advanced L3 and L2 routing including but not limited to BGP, IS-IS, PE routing and NATtin.
• Wi-Fi experience, Controllers, AP, SSID, configuration, signal analyzing.
• Having servers installation and troubleshooting experience such as Dell Power Edge will be advantages.
• Having Antlabs or similar solutions experience and captive portal deployment and management.
• Experience in installing, managing, and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
• Basic understanding of cloud/enterprise networking and security best practices
• Knowledge of OS/Application security hardening.
• Experience in Linux shell/Bash script

Requirements:

• Minimum 5-10 years of technical work experience in the IT/Telecom industry with the following technical skills/experience.
• Bachelor’s Degree in Engineering (Computer / Telecommunications), Computer Science / Information Technology, or equivalent.
• CCNP/CCIE is a plus.
• Fast learner with a positive attitude and the ability to handle multiple concurrent projects independently without much supervision.
• Able to perform duties inside a datacenter environment, outside of office hours, and/or night activities as required by the projects.

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