Systems Data Analyst - Operations

myZoi | Financial Inclusion Technologies; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A financial technology company in Dubai is seeking a Data Analyst with over 5 years' experience. The role involves analyzing operational data, creating dashboards, and driving automation initiatives. Candidates should have strong analytical skills, proficiency in data visualization tools, and a background in financial services operations. A bachelor's degree is required with a preference for a master's degree. Join a diverse team dedicated to innovation and excellence.

Qualifications

• 5+ years of experience in data analytics or operational efficiency roles.
• Proven experience working with system data to drive automation.
• Strong understanding of financial services operations.

Responsibilities

• Analyze data from operational systems for efficiency insights.
• Develop dashboards to monitor performance metrics.
• Drive automation initiatives to reduce operational alerts.

Skills

Analytical skills

Data visualization

Communication skills

Problem-solving

Interpersonal skills

Education

Bachelor’s degree in Data Analytics, Statistics, Information Systems, Finance

Tools

Power BI

Tableau

SQL

Python

R

Job description

What You’ll Do

Analyze data from multiple operational systems, including

Financial Crime Compliance (FCC) systems (transaction monitoring, name screening, CDD, and fraud detection).

Reconciliation systems (both financial and transactional).

Call center and customer support systems.

Operations transactional and reporting platforms.

Identify system-level process gaps and inefficiencies; propose actionable solutions and automation opportunities.

Develop and maintain dashboards and reporting frameworks to monitor operational performance and efficiency metrics.

Partner with Operations, IT, Risk, and Compliance teams to implement data-driven process enhancements.

Drive initiatives to reduce alert and exception volumes through rule tuning and parameter optimization (particularly in FCC and reconciliation systems).

Evaluate and recommend tools and technologies to enhance automation and analytics capabilities.

Support digital transformation initiatives within the Operations function, ensuring data-backed decision-making.

Conduct root cause analysis for recurring operational issues and design process improvements.

Provide management insights and presentations on operational performance, trends, and efficiency gains.

Who You Are

You have strong communication skills, curiosity and are a quick learner.

You enjoy a creative fast paced agile world

You enjoy mentoring and teaching other developers to create a world class cohesive team

You are a self starter and able to drive and navigate independently

You enjoy making friends, having fun

You’re happy to dig in when all hell breaks loose!

What You’ll Need

Strong analytical and problem-solving skills, with experience in data modeling and process analytics.

Advanced skills in data visualization and analytics tools (e.g., Power BI, Tableau, SQL, Python, or R).

Strong understanding of financial services operations, preferably with exposure to FCC, reconciliation, and customer support systems.

Familiarity with automation technologies (e.g., RPA, workflow optimization tools) is a plus.

Ability to translate complex data into actionable insights for senior management.

Strong interpersonal skills to work across Operations, IT, Risk, and Compliance teams.

Excellent written and verbal communication skills.

Bachelor’s degree in Data Analytics, Statistics, Information Systems, Finance, or a related field (Master’s degree preferred).

5+ years of experience in data analytics or operational efficiency roles within financial services or fintech.

Proven experience working with system data to drive automation and productivity gains.

Experience in operational risk and financial crime compliance analytics is desirable

At myZoi we strive to create both a product and a team that embraces equality, inclusion, diversity and freedom.

We want people who can be themselves and bring their own brand of value to the team.

Come and join us!