System Administrator - UAE

TOPPAN Security; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An IT services provider in Dubai is seeking an experienced IT Support Specialist to install and configure IT systems. The ideal candidate has over 3 years of experience in desktop support and extensive knowledge of Microsoft 365. The role involves managing cloud services and ensuring network security. This position offers a collaborative environment and growth opportunities.

Qualifications

• 3+ years of experience in desktop support or a similar technical support role.
• Extensive experience with Microsoft 365, Exchange Online, and SharePoint.
• Familiarity with security best practices and compliance standards.

Responsibilities

• Install and configure employee computer systems and IT devices.
• Configure and manage firewalls and VPNs.
• Diagnose and troubleshoot software and hardware issues.

Skills

Desktop support

Microsoft 365

Network troubleshooting

Cloud services

Firewall configuration

Education

Bachelor’s degree in Information Technology or related field

Tools

Manage Engine

Intune

Active Directory

Job description

Responsibilities

• Install and configure employee computer systems, desktops, laptops, mobile devices, software, backups, network infrastructure, and other IT devices.
• Configure and manage firewalls, VPNs, IDS / IPS, and load balancers to ensure high availability and secure access.
• Diagnose and troubleshoot software, networking, and hardware issues.
• Monitor and manage backups, antivirus, and email security systems.
• Support and manage AWS, Azure Cloud services, and Microsoft platform technologies such as Windows Server.
• Configure and manage Fortinet firewalls to safeguard client networks.
• Collaborate with corporate IT teams to deploy new technologies and services.
• Maintain accurate and up-to-date records of support activities.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in desktop support or a similar technical support role.
• Extensive experience with Microsoft 365, including Exchange Online, SharePoint, and OneDrive.
• Strong knowledge of Manage Engine, Intune, Active Directory, Group Policy, and other Windows Server roles and features.
• Familiarity with security best practices and compliance standards.
• Ability to work independently and as part of a team.

TOPPAN is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.