Sushi Restaurant Supervisor - Guest Experience Leader

eathos; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Sushi Art Restaurant is seeking a Supervisor to oversee front-of-house and/or back-of-house operations, ensuring a smooth and efficient dining experience for guests. You will supervise staff, uphold high service standards, and support kitchen and bar teams to deliver outstanding hospitality.

The role requires strong leadership, excellent communication, and a focus on maintaining quality, cleanliness, and safety across the restaurant.

Qualifications

• Proven ability to lead and motivate teams to achieve excellence.
• Strong knowledge of front-of-house operations and sequence of service.
• Excellent verbal and written communication with staff and customers.
• Ability to prioritize tasks and manage time efficiently in a fast-paced restaurant.
• Quick thinking and ability to address operational challenges with creativity.

Responsibilities

• Supervise, train, and motivate front-of-house and/or back-of-house staff to excel in their roles.
• Set performance expectations and provide constructive feedback to enhance team performance.
• Ensure the delivery of exceptional guest experiences by maintaining a welcoming atmosphere.
• Address guest concerns or complaints promptly and professionally, seeking opportunities to improve service.
• Oversee the flow of service to ensure efficient and timely delivery of food and beverages to guests.
• Collaborate with wait staff, kitchen, and bar teams to maintain a seamless dining experience.
• Conduct regular quality checks on food presentation, taste, and overall service to maintain high standards.
• Monitor cleanliness and organization in all areas of the restaurant.
• Provide training to new hires, reinforcing proper service techniques, menu knowledge, and safety practices.
• Foster a culture of continuous learning and development among the restaurant team.
• Assist in managing restaurant inventory, including food, beverages, and operational supplies.

Skills

Team leadership

FOH operations

Communication

Time management

Problem solving

Job description

Sushi Art Restaurant is seeking a Supervisor to oversee front-of-house and/or back-of-house operations, ensuring a smooth and efficient dining experience for guests. You will supervise staff, uphold high service standards, and support kitchen and bar teams to deliver outstanding hospitality.

The role requires strong leadership, excellent communication, and a focus on maintaining quality, cleanliness, and safety across the restaurant.