Survey And Sales Coordinator / Moving Department

HL Logistics (HLOG); Dubai; On-site; AED 45,000 - 75,000; Full time

Job summary

An established industry player is looking for a dynamic Survey & Sales Coordinator to enhance their Relocations and Moving department. This role is perfect for someone with a solid background in international and domestic relocations, who can expertly conduct pre-move surveys and prepare tailored quotations. You'll be the key point of contact for clients, guiding them through the relocation process while collaborating closely with operations and customer service teams. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity offers a chance to make a significant impact in a growing field.

Qualifications

• 3-5 years of experience in relocations or logistics.
• Strong knowledge of international moving standards.

Responsibilities

• Conduct pre-move surveys for corporate and individual clients.
• Prepare customized quotations based on client needs.

Skills

Pre-move survey techniques

Client communication

Negotiation skills

Organizational skills

Attention to detail

Commercial acumen

Education

Experience in relocations or logistics

Tools

CRM tools

Microsoft Office

Move management software

Job description

We are seeking a seasoned Survey & Sales Coordinator to join our Relocations and Moving department. The ideal candidate will have solid experience in international and domestic relocations, with a proven ability to conduct detailed pre-move surveys, prepare tailored quotations, and manage client relationships throughout the sales cycle. This role requires strong organizational and communication skills, commercial acumen, and an in-depth understanding of the moving industry. Key Responsibilities: • Conduct and coordinate in-depth pre-move surveys (on-site and virtual) for corporate and individual clients. • Prepare accurate and customized quotations based on survey results and client needs. • Provide expert advice on services and guide clients through the relocation process. • Follow up on leads, manage pipelines, and support the sales team in securing business. • Maintain client communication from initial contact to confirmed booking, ensuring a seamless experience. • Collaborate closely with operations and customer service teams to align expectations and execution. • Keep up to date with market trends and competitor offerings to support commercial decisions.

• Minimum 3–5 years of proven experience in relocations, moving services, or logistics (B2C or B2B). • Strong knowledge of pre-move survey techniques and international moving standards. • Solid understanding of door-to-door relocations, packing requirements, and customs procedures. • Excellent communication and negotiation skills in English (French or Arabic is a plus). • Proficiency in CRM tools and Microsoft Office; Move management software knowledge is an asset. • Client-focused mindset with strong attention to detail. • Ability to manage multiple requests simultaneously and work under pressure. • Strong organizational skills and a proactive, results-oriented approach.