Surveillance Controller

ARRISE; United Arab Emirates; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

Fully furnished accommodation

Relocation assistance

Medical insurance

ARRISE Learning Hub

Team-oriented culture

Job summary

ARRISE is seeking a Surveillance Controller to protect the integrity of our gaming platform. You will monitor live casino activity in real time, analyze data, and coordinate with Risk and Operations to detect irregularities and prevent fraud.

Candidates are recent graduates or final-year students in technical/analytical fields, with strong English, attention to detail, and the ability to work 9-hour shifts including nights and weekends in a 24/7 operation.

Qualifications

• Recent graduate or final-year student in technical or analytical fields.
• Strong analytical thinking and attention to detail.
• Excellent English written and spoken communication.
• Willingness to work 9-hour shifts including nights and weekends in a 24/7 operation.

Responsibilities

• Monitor Live Casino activity in real time to detect high-risk behavior.
• Ensure the security, compliance, and fairness of gaming tables and technical equipment.
• Identify suspicious betting patterns and upscale issues per internal protocols.
• Gather and consolidate surveillance data for deeper risk analysis.
• Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
• Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
• Maintain confidentiality and adhere to the highest standards of professional integrity.

Skills

Analytical thinking

Attention to detail

Time management

Ethical standards

English communication

Education

Recent graduate or final-year student in technical/analytical fields

Tools

Microsoft Office 365

SQL

Tableau

Job description

Role Description:

The Surveillance Controller is responsible for ensuring the security, fairness, and integrity of ARRISE’s operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Controller plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.

Responsibilities

• Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
• Ensure the security, compliance, and fairness of gaming tables and technical equipment.
• Identify suspicious betting patterns and upscale issues per internal protocols.
• Gather and consolidate surveillance data for deeper risk analysis.
• Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
• Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
• Maintain confidentiality and adhere to the highest standards of professional integrity.
• Communicate clearly with internal departments and external partners.
• Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
• Document irregularities, suspicious behavior, and operational concerns with accuracy.

Requirements

• Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
• Strong understanding of online gaming operations, especially Live Casino products.
• Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
• Excellent attention to detail and analytical thinking.
• Effective time management and task prioritisation under pressure.
• Strong ethical standards and professional integrity.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
• Excellent English communication skills, both written and spoken.

Nice to Have

• Familiarity with surveillance tools or security systems.
• Knowledge of data management or visualization tools (e.g., SQL, Tableau).
• Prior internship or academic projects in surveillance, security, or risk-related fields.

What We Offer:

• Fully furnished accommodation with utilities included
• Relocation assistance (visa, work permit, flights & travel insurance)
• Comprehensive medical insurance coverage
• Strong career development through ARRISE Learning Hub
• Supportive, team-oriented culture

About us:

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria—we are a global team of over 12,000+ talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver