Support Manager

Abroad Work; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Support Manager to provide exceptional technical assistance and customer service to clients in Ajman. This role involves troubleshooting software and hardware issues, diagnosing system errors, and ensuring smooth system performance. The ideal candidate will possess strong problem-solving skills and a positive attitude towards customers, making them a vital part of the team. With the added benefit of visa sponsorship, this position is perfect for individuals looking to make a significant impact in a supportive environment. If you thrive in a customer-centric role and enjoy solving technical challenges, this opportunity is for you.

Benefits

Visa Sponsorship

Qualifications

• Starke Problemlösungsfähigkeiten und Fähigkeit, unabhängig zu arbeiten.
• Positive Einstellung gegenüber Kunden ist in dieser Rolle unerlässlich.

Responsibilities

• Beantwortung von Kundenanfragen und Bereitstellung von technischen Lösungen.
• Fehlerbehebung bei Software- und Hardwareproblemen.

Skills

Kundenservice

Problemlösungsfähigkeiten

Technische Unterstützung

Job description

Support Manager

We are looking for a Support Manager responsible for providing technical assistance and customer service to our clients in Ajman, United Arab Emirates. The ideal candidate will have a background in Indian, African, and/or Middle Eastern culture and possess excellent customer service skills. Fluency in English is not required. The successful candidate will also receive visa sponsorship.

The Support Manager will be responsible for responding to inquiries from customers and providing solutions to technical problems. Other duties include troubleshooting software and hardware problems, diagnosing system errors, researching solutions online, and monitoring system performance. The Support Manager must be able to communicate effectively with customers and provide clear instructions for resolving issues.

The ideal candidate should possess strong problem-solving skills and be able to work independently as well as part of a team. A positive attitude towards customers is essential in this role.