Support Manager

PPOAR; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A customer support company in Ajman, UAE is seeking an experienced Support Manager. The role involves providing technical assistance to customers and ensuring their requests are handled efficiently. The ideal candidate should have a minimum of two years’ experience in a similar role, with strong interpersonal and communication skills; knowledge of Indian culture is an advantage. This position offers a competitive salary, free visa, ticket, and accommodation.

Benefits

Competitive salary package

Free visa, ticket, and accommodation

Other benefits as applicable

Qualifications

• Minimum of two years’ experience in a similar support management role.
• Excellent interpersonal, communication, and problem-solving skills.
• Strong multitasking ability and high level of patience and empathy when dealing with difficult customers.

Responsibilities

• Provide technical assistance to customers and resolve any issues.
• Work with other departments to ensure customer requests are handled efficiently.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Multitasking ability

Patience and empathy

Job description

Support Manager – Ajman, UAE

We are seeking an experienced Support Manager to join our team in Ajman, UAE. The ideal candidate should have a minimum of two years’ experience in a similar role and be familiar with customer service and customer support principles.

Responsibilities

• Provide technical assistance to our customers and resolve any technical issues they may encounter.
• Work closely with other departments to ensure that all customer requests are handled efficiently and promptly.

Qualifications

• Minimum of two years’ experience in a similar support management role.
• Excellent interpersonal, communication, and problem‑solving skills.
• Strong multitasking ability and high level of patience and empathy when dealing with difficult customers.
• Knowledge of Indian culture is an advantage.
• Ability to handle multiple tasks simultaneously.

Benefits

• Competitive salary package.
• Free visa, ticket, and accommodation.
• Other benefits as applicable.

This position is open to both freshers and experienced professionals who have the necessary qualifications for this role.

Apply now to be part of our team!