Supervisor Retail Supermarket -Al Ain

Reap HR Consultancy; Al Ain; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in retail seeks an experienced Supervisor (Supermarket) to manage daily operations and lead a team in Al Ain. The role requires strong leadership skills and an understanding of supermarket operations. Candidates with 2-3 years of supervisory experience in a supermarket are preferred. The position offers a competitive salary and potential career growth within a dynamic environment.

Qualifications

• 2-3 years of experience in a supervisory role within a supermarket or retail environment.
• Familiarity with supermarket operations, inventory management, and team leadership.
• Preference for candidates under 40 years, but those up to 45 will be considered.

Responsibilities

• Oversee daily operations of the supermarket, ensuring departments function smoothly.
• Supervise and support a team of store associates, providing guidance and training.
• Ensure exceptional customer service, addressing concerns and improving satisfaction.

Skills

Leadership

Communication

Customer Service

Problem Solving

Time Management

Retail Operations

Team Management

Education

High school diploma or equivalent

Degree in Retail Management or related field

Tools

MS Office

Retail Management Software

Job description

Job Title: Supervisor (Supermarket)
Location: Al Ain UAE
Salary: TBD
Job Type: FullTime
Hiring Company: REAPHR & Recruitment Services
About the Role:

We are seeking an experienced and dedicated Supervisor with strong retail experience particularly in a supermarket for one our Retail company Client in Al Ain. The successful candidate will be responsible for overseeing daily store operations ensuring staff are properly managed and maintaining a high standard of customer service. The role requires excellent leadership skills a solid understanding of supermarket operations and the ability to manage and motivate a team to meet sales targets and improve overall store performance.

Key Responsibilities:

1. Store Operations Management:

• Oversee daily operations within the supermarket ensuring smooth functioning of departments (e.g. produce dairy meat etc..
  
• Monitor stock levels perform inventory checks and ensure timely product replenishment.
  
• Ensure the store is clean organized and wellstocked at all times meeting hygiene and safety standards.
  

2. Team Leadership and Staff Management:

• Supervise and support a team of store associates providing guidance and training.
  
• Schedule staff shifts to ensure adequate coverage during peak hours and manage attendance.
  
• Conduct regular performance reviews provide feedback and motivate staff to achieve their best performance.
  
• Resolve any employeerelated issues ensure good teamwork and maintain a positive work environment.
  

3. Customer Service and Satisfaction:

• Ensure exceptional customer service is provided at all times addressing customer concerns and complaints promptly.
  
• Assist customers with product inquiries and guide them through the shopping experience.
  
• Monitor customer satisfaction and implement strategies to improve service levels.
  

4. Sales and Performance Monitoring:

• Assist in driving sales by meeting and exceeding sales targets.
  
• Implement and monitor instore promotions and strategies to increase foot traffic and sales.
  
• Track store performance and provide reports on sales inventory and staff productivity.
  
• Work closely with the management team to analyze sales data and make adjustments to improve performance.
  

5. Health Safety and Compliance:

• Ensure compliance with all health and safety regulations in the store.
  
• Monitor adherence to store policies and UAE regulations.
  
• Conduct regular checks to ensure product quality and store cleanliness are maintained.
  

6. Stock and Inventory Management:

• Assist with inventory management ensuring products are correctly stocked and organized.
  
• Perform regular stock audits and coordinate with the purchasing team for reordering.
  
• Ensure product displays are organized and wellmaintained to maximize sales.
  

Requirements:

Experience:

• 23 years of experience in a supervisory role within a supermarket or retail environment.
  
• Familiarity with the operations of a supermarket including knowledge of inventory management store layout and product assortment.
  
• Previous experience in staff management and team leadership.
  

Skills:

• Strong leadership and team management skills with the ability to motivate and guide a team.
  
• Excellent communication and customer service skills.
  
• Ability to multitask and manage time effectively in a fastpaced environment.
  
• Strong problemsolving abilities with a focus on improving operations and customer experience.
  
• Good understanding of retail operations and inventory management.
  

Qualifications:

• High school diploma or equivalent; a degree in Retail Management or a related field is a plus.
  
• Basic proficiency in MS Office or retail management software is preferred.
  

Age: Preference for candidates under 40 years but candidates up to 45 years will also be considered.

Salary & Benefits:
Will be discuss in the interview
Additional Information:

• No banned nationalities candidates (Afghanistan Libya Yemen Somalia Lebanon Bangladesh Cameroon Sudan and Uganda etc)
  
• The candidates with cancel visa and working visa already in UAE is acceptable (banned nationalities)
  
• Candidates who have degree from banned nationalities is also acceptable
  
• Candidates who have a visit visa (banned nationalities) are not acceptable