Supervisor Retail Supermarket -Al Ain

Reap HR Consultancy; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail consultancy is seeking an experienced Supervisor to manage operations in a supermarket located in Al Ain. The successful candidate will oversee daily store operations, ensure high customer service standards, and lead a team. Qualifications include at least 23 years of supervisory experience in retail, strong leadership skills, and a high school diploma. This full-time position comes with competitive salary benefits discussed in the interview.

Qualifications

• 23 years of experience in a supervisory role within a supermarket or retail environment.
• Familiarity with supermarket operations including inventory management.
• Previous experience in staff management and team leadership.

Responsibilities

• Oversee daily operations within the supermarket ensuring smooth functioning.
• Supervise and support a team of store associates providing guidance.
• Ensure exceptional customer service is provided at all times.
• Assist in driving sales by meeting and exceeding sales targets.
• Monitor compliance with health and safety regulations.

Skills

Leadership

Customer service

Team management

Problem-solving

Communication

Education

High school diploma or equivalent

Degree in Retail Management

Tools

MS Office

Job description

Job Title: Supervisor (Supermarket)

Location: Al Ain UAE

Salary: TBD

Job Type: Full Time

Hiring Company: REAPHR & Recruitment Services

About the Role

We are seeking an experienced and dedicated Supervisor with strong retail experience particularly in a supermarket for our Retail company Client in Al Ain. The successful candidate will be responsible for overseeing daily store operations ensuring staff are properly managed and maintaining a high standard of customer service. The role requires excellent leadership skills a solid understanding of supermarket operations and the ability to manage and motivate a team to meet sales targets and improve overall store performance.

Key Responsibilities

1. Store Operations Management

• Oversee daily operations within the supermarket ensuring smooth functioning of departments (e.g. produce dairy meat etc.)
• Monitor stock levels perform inventory checks and ensure timely product replenishment.
• Ensure the store is clean organized and wellstocked at all times meeting hygiene and safety standards.

2. Team Leadership and Staff Management

• Supervise and support a team of store associates providing guidance and training.
• Schedule staff shifts to ensure adequate coverage during peak hours and manage attendance.
• Conduct regular performance reviews provide feedback and motivate staff to achieve their best performance.
• Resolve any employer-related issues ensure good teamwork and maintain a positive work environment.

3. Customer Service and Satisfaction

• Ensure exceptional customer service is provided at all times addressing customer concerns and complaints promptly.
• Assist customers with product inquiries and guide them through the shopping experience.
• Monitor customer satisfaction and implement strategies to improve service levels.

4. Sales and Performance Monitoring

• Assist in driving sales by meeting and exceeding sales targets.
• Implement and monitor in-store promotions and strategies to increase foot traffic and sales.
• Track store performance and provide reports on sales inventory and staff productivity.
• Work closely with the management team to analyze sales data and make adjustments to improve performance.

5. Health Safety and Compliance

• Ensure compliance with all health and safety regulations in the store.
• Monitor adherence to store policies and UAE regulations.
• Conduct regular checks to ensure product quality and store cleanliness are maintained.

6. Stock and Inventory Management

• Assist with inventory management ensuring products are correctly stocked and organized.
• Perform regular stock audits and coordinate with the purchasing team for reordering.
• Ensure product displays are organized and well-maintained to maximize sales.

Requirements

Experience

• 23 years of experience in a supervisory role within a supermarket or retail environment.
• Familiarity with the operations of a supermarket including knowledge of inventory management store layout and product assortment.
• Previous experience in staff management and team leadership.

Skills

• Strong leadership and team management skills with the ability to motivate and guide a team.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively in a fastpaced environment.
• Strong problemsolving abilities with a focus on improving operations and customer experience.
• Good understanding of retail operations and inventory management.

Qualifications

• High school diploma or equivalent; a degree in Retail Management or a related field is a plus.
• Basic proficiency in MS Office or retail management software is preferred.

Age

Preference for candidates under 40 years but candidates up to 45 years will also be considered.

Salary & Benefits

Will be discussed in the interview

Additional Information

• No banned nationalities candidates (Afghanistan Libya Yemen Somalia Lebanon Bangladesh Cameroon Sudan and Uganda etc)
• The candidates with cancel visa and working visa already in UAE is acceptable (banned nationalities)
• Candidates who have degree from banned nationalities is also acceptable
• Candidates who have a visit visa (banned nationalities) are not acceptable