Supervisor Maintenance - UAE National

Emirates Flight Catering; Dubai; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Two meals

Health coverage

Paid time off

Public holidays

Annual bonus

Learning & development

Team events

NAJM Awards

Job summary

Emirates Flight Catering in Dubai seeks a maintenance engineer to uphold safety and reliability across facilities and assets. You will respond to breakdowns, prioritize repair requests, and implement cost-efficient solutions.

The role requires an engineering diploma and 3–5 years in catering, facilities, or project management, with strong teamwork and communication skills. EKFC offers a competitive package and opportunities for development.

Qualifications

• Engineering Diploma in Electrical, Mechanical or Industrial Engineering from a recognised body.
• 3 to 5 years of relevant experience in either a Catering, Facilities or Project Management environment.
• Experience working within a team.

Responsibilities

• Ensure adherence to safe working practices in accordance with safety legislation.
• Ensuring the operational safety of all employees, equipment and assets at all times.
• Respond to breakdown notifications in a timely manner and raise issues which may arise.
• Prioritize maintenance job requests and urgency of job and arrange corrective actions.
• Communicate any new work requests to the concerned parties.
• Supervise the work tasks and assist where necessary for maintenance issues.
• Carry out repairs ensuring cost effective, timely resolutions in accordance with department requirements guidelines and budget constraints.
• Prepare contingency plans with local suppliers for Urgent items only.
• Report any stock and supplies shortages to line managers ensuring correct stock levels are maintained consistently.
• Carry out adequate supervision of all junior engineering and technical staff at all times.
• Maintain continuity of work by attending all briefing sessions.
• Inform Line managers of any equipment issues and report on equipment breakdowns to ensure optimum output at all times.
• Act as a role model within the department by adopting a positive attitude at all times.
• Maintain excellent communication platforms with peers and colleagues at all times.
• Propose and implement improvements to work procedures.

Skills

Emergency response

Multitasking

Work under pressure

Troubleshooting

Communication skills

Priority setting

Record keeping

Education

Engineering Diploma in Electrical, Mechanical or Industrial Engineering

Job description

Ensure adherence to all safe working practices in accordance with safety legislation.

Ensuring the operational safety of all employees, equipment and assets at all times.

Ensure adherence to all quality systems and Policy in accordance with ISO 9001:2001 international standards and Company Policy. Ensuring the quality standards are met by all employees at all times.

Respond to breakdown notifications in a timely manner and raise issues which may arise.

Prioritize maintenance job requests and urgency of job and arrange corrective actions.

Communicate any new work requests to the concerned parties.

Supervise the work tasks and assist where necessary for maintenance issues.

Carry out repairs ensuring cost effective, timely resolutions in accordance with department requirements guidelines and budget constraints.

Prepare contingency plans with local suppliers for Urgent items only.

Report any stock and supplies shortages to line managers ensuring correct stock levels are maintained consistently.

Carry out adequate supervision of all junior engineering and technical staff at all times.

Maintain continuity of work by attending all briefing sessions.

Inform Line managers of any equipment issues and report on equipment breakdowns to ensure optimum output at all times.

Act as a role model within the department by adopting a positive attitude at all times.

Maintain excellent communication platforms with peers and colleagues at all times.

Propose and implement improvements to work procedures.

Qualifications

Education Qualification:

An engineering Diploma in Electrical, Mechanical or Industrial Engineering from a recognised body.

Work Experience:

3 to 5 years of relevant experience in either a Catering, Facilities or Project Management environment.

Experience working within a team.

Skills:

Ability to stay calm in Emergency situations.

Ability to multitask.

Ability to work under pressure.

Ability to troubleshoot problems associated with maintenance and breakdown issues.

Good written, verbal, and communication skills.

Ability to set priorities and assign work to others.

Ability to maintain records and prepare reports.

Self-motivated and proactive personality.

At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.

Why Work With Us

At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.

You’ll be part of:

• A globally recognised organisation within the Emirates Group ecosystem
• A diverse, multicultural workforce united by shared standards and values
• A fast‑paced, operational environment where responsibility and professionalism matter
• A workplace that values integrity, accountability, and continuous improvement

Life at EKFC

What you can expect:

• Collaborative and approachable leadership
• A diverse, multicultural team
• Open communication and transparency

We offer a competitive benefits package designed to support your well-being:

• Competitive salary and benefits
• Two duty meals provided at EKFC
• Health and wellness coverage
• Paid time off and public holidays
• Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
• Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
• Learning and development support
• Team events and engagement activities

(Benefits may vary by role and location.)

Our Recruitment Journey

Our recruitment process is designed to be transparent and respectful:

• Application review
• Initial interview or assessment
• Technical Interview & Case Study presentation
• Employment Contract

We aim to keep candidates informed every step of the way.

(The recruitment and interview process may vary depending on the role.)