Style Advisor - Concessions/Outlet Village

E.Z. HOLDITALIA S.P.A.; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading retail company seeks a Style Advisor for their outlet in Dubai. The successful candidate will be responsible for providing exceptional customer service, demonstrating products, and ensuring store standards are upheld. Ideal applicants should possess a high school diploma and significant experience in retail, showcasing strong communication skills and a passion for the retail industry.

Qualifications

• 4 to 6 years retail sales or customer service experience.
• Pleasant personality and good grooming.
• Passion for the retail industry.

Responsibilities

• Deliver excellent customer service by identifying customer needs and demonstrating products.
• Handle customer complaints and maintain store standards.
• Ensure effective stock management and promote sales.

Skills

Communication

Interpersonal skills

Customer Service

Education

High school qualification

Job description

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Style Advisor - Concessions/Outlet Village, United Arab Emirates/Dubai

Location:

United Arab Emirates/Dubai, Italy

Job Category:

Other

EU work permit required:

Yes

Job Reference:

244685790

Job Views:

2

Posted:

08.07.2025

Expiry Date:

22.08.2025

Job Description:

JOB CONTENT

To deliver excellent customer service through: identifying customer needs, offering advice, and demonstrating suitable products; building relationships with key customers; and ensuring store standards are maintained to achieve sales targets and cultivate customer loyalty.

FUNCTIONAL RESPONSIBILITIES

• Welcome and greet every customer warmly and demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; suggest link products at every sale opportunity; close the sale.
• Receive payments in authorized modes, issue receipts, and provide professional cash point service.
• Handle customer complaints professionally and efficiently, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, and in-store promotions.
• Maintain personal grooming standards as advised by the Store Manager.
• Keep displays, fitting rooms, and stock areas clean and organized.
• Check stock levels daily and inform the store manager of depleting stocks for replenishment.
• Comply with all company policies including refund, exchange, security, health, and safety policies.
• Recruit customers for the database and accurately enter their details into the system.
• Minimize stock loss through vigilance on sales floor and fitting room areas.

EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE

• High school qualification.
• 4 to 6 years retail sales or customer service experience.
• Good communication and interpersonal skills.
• Pleasant personality and good grooming.
• Passion for the retail industry.

COMPETENCIES

• Achievement Drive
• Building Relationships
• Empathy
• Influencing
• Serving Customers
• Team Working
• Conceptual Thinking