Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor
. Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.
YOUR MISSION AND ROLE
As a Style Advisor within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. Your missions include:
Job Responsibilities
Client Engagement :
- Warmly welcome local and international customers entering the store, creating a welcoming and luxurious atmosphere.
- Be customer-centric! Provide personalized service by understanding each customer's needs, preferences, and style.
- Build and maintain lasting relationships with customers, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection. Track customer preferences and past purchases to provide personalized recommendations.
Showcase of Collections:
- Present Givenchy’s audacious collections with passion, sharing the brand’s history and unique design elements.
- Guide clients through our range of products, highlighting the distinctive elements of each item.
- Assist in creating captivating displays, ensuring a visually compelling in-store environment.
Embrace a Results-Oriented Culture:
- Actively work to achieve and exceed sales targets set by the management.
- Identify additional sales opportunities by understanding the specific needs of clients.
Enhancing the Brand:
- Embody the brand image by adhering to the specific dressing and behavior standards of luxury.
- Contribute to maintaining the upscale atmosphere of the boutique.
- Stay informed about the latest trends in the luxury and fashion industry.
Team Collaboration:
- Work closely with the team (including Stock team!) to ensure consistency in customer service and product presentation.
Profile
YOUR PROFILE Previous Experience: 2/3 years' experience in a similar position within luxury/fashion retail or a demanding customer-centric environment. Soft Skills: Strong interpersonal and communication skills, with a keen ability to empathize with customers. Language Proficiency: English & Russian or Mandarin proficiency will be an advantage. Passion: Genuine passion for fashion and a deep understanding of Givenchy’s brand identity. Commitment to Givenchy’s brand identity. You want to be an ambassador of an audacious Maison. You are passionate about fashion and the client experience. You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating. You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude. You are a challenger and a perpetual work in progress. You excel in test and learn situations, always striving for improvement and a willingness to do things differently. Advance your skills and leadership capabilities within Givenchy’s Retail Career Path Program, unlocking avenues for career growth. This role could lead to a Senior Sales Associate.