Student Success Coach & Academic Advisor

American University of Sharjah; Sharjah; On-site; AED 60,000 - 100,000; Full time

Job summary

The American University of Sharjah seeks an ASC Academic Coach to work with the ASC Director and team, delivering academic coaching to AUS students in one-on-one or group settings. The role supports probationary students, reinstated students, undeclared students, and those needing accommodations for documented disabilities.

Responsibilities include coaching, policy interpretation, progress tracking, and leading success workshops while coordinating accommodations with campus partners.

Qualifications

• Bachelor’s degree in education, psychology, or related field.
• Experience in academic coaching / advising and disability services.
• Experience working with a diverse group of students and professionals in a multicultural setting.
• Computer proficiency including MS Office, database management, electronic scheduling and record-keeping software.
• Excellent organizational and time management skills.
• Excellent interpersonal, oral, and written communication skills.
• Detail oriented and able to work as a team player.
• Ability to learn AUS requirements, policies and procedures.
• Master’s degree in education, psychology, or related field (preferred).
• Fluency in Arabic is an asset (preferred).

Responsibilities

• Offer academic coaching to AUS student community, one-on-one or in groups.
• Respond to inquiries from students, parents, and faculty.
• Maintain appropriate student records and statistics.
• Interpret AUS policies and procedures and teach learning strategies.
• Track academic progress of assigned student caseload.
• Lead student success workshops on academic development and study skills.
• Represent the ASC at university events and promote ASC services.

Skills

Interpersonal communication

Time management

Organizational skills

Team player

Multicultural experience

Disability services experience

Student records management

Education

Bachelor’s degree in education, psychology, or related field

Master’s degree in education, psychology, or related field

Tools

MS Office

Database management

Electronic scheduling software

Record keeping software

Job description

The American University of Sharjah seeks an ASC Academic Coach to work with the ASC Director and team, delivering academic coaching to AUS students in one-on-one or group settings. The role supports probationary students, reinstated students, undeclared students, and those needing accommodations for documented disabilities.

Responsibilities include coaching, policy interpretation, progress tracking, and leading success workshops while coordinating accommodations with campus partners.