Strategic Client Relations Director

IQ-EQ; Dubai; On-site; AED 450,000 - 650,000; Full time

Benefits offered by this job

Annual Bonus

Referral Rewards

Pension

Insurance Benefits

Leave & Flexibility

Family Benefits

Learning & Development

Job summary

IQ-EQ is seeking a Client Relationship Director in Dubai to own strategic client relationships, drive revenue growth and ensure governance, risk and compliance across the client lifecycle.

This senior role involves executive engagement with CFOs and other senior leaders, leading service delivery across IQ-EQ and delivering revenue and profitability targets while maintaining service quality and regulatory compliance. A true cross-border leadership position with broad stakeholder exposure.

Qualifications

• You will hold a recognised professional qualification and be a member of a relevant financial institute.
• You will have extensive senior-level experience within private equity, funds, administration, corporate services or a related financial services environment.
• You will have a proven track record of owning complex strategic client relationships, improving retention and profitability, and delivering revenue growth and new business targets.
• You will demonstrate excellent leadership, management and influencing skills, with the ability to succeed through others and lead across functional and jurisdictional boundaries.
• You will have experience across the UAE, DIFC, ADGM and other international financial centres (highly advantageous).

Responsibilities

• Act as the key escalation point for high-profile client engagements, engaging with key decision makers and influencers.
• Develop and maintain senior relationships with key intermediaries and implement engagement plans.
• Lead quarterly service and relationship reviews covering KPIs, priorities, performance, risks and actions.
• Meet or exceed financial and non-financial targets while ensuring cost efficiency and compliance.
• Demonstrate market insight and ability to manage complexity across clients and jurisdictions.

Skills

Relationship management

Leadership

Influencing skills

Client engagement

Education

Professional qualification in finance

Job description

IQ-EQ is seeking a Client Relationship Director in Dubai to own strategic client relationships, drive revenue growth and ensure governance, risk and compliance across the client lifecycle.

This senior role involves executive engagement with CFOs and other senior leaders, leading service delivery across IQ-EQ and delivering revenue and profitability targets while maintaining service quality and regulatory compliance. A true cross-border leadership position with broad stakeholder exposure.