Strategic Billing & Collections Leader

Cartrack; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Job summary

Cartrack UAE is seeking a proactive finance professional to join our team in Dubai. The role focuses on billing, accounts receivable, collections, reconciliations and credit control, handling high data volumes with accuracy and cross-department collaboration.

The ideal candidate has 3–7 years in AR/billing, strong Excel skills and experience with billing systems, and excels at problem-solving and stakeholder management in a fast-paced environment.

Qualifications

• Degree or Diploma in Accounting, Finance, Commerce or related field.
• 3–7 years' experience in Accounts Receivable, Billing, Credit Control, or Finance Operations.
• Strong customer account reconciliation experience is essential.
• Sound understanding of invoicing, accounts receivable, collections and credit control processes.
• Advanced Microsoft Excel skills, including Pivot Tables and lookup functions.
• Experience working with computerized billing, accounting or financial systems.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Strong communication, negotiation and stakeholder management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Prepare, validate and issue customer invoices in accordance with contracts, subscriptions and billing schedules.
• Review billing data and investigate anomalies prior to invoice generation.
• Process billing adjustments, credit notes and account corrections where required.
• Monitor customer accounts and follow up on overdue balances.
• Manage collections activities and negotiate payment arrangements where appropriate.
• Perform detailed customer account reconciliations and investigate discrepancies.
• Reconcile customer payments, credit notes, adjustments and outstanding balances.
• Identify and resolve account variances, billing issues and collection disputes.
• Manage and reconcile key customer accounts and high-value receivable balances.
• Prepare and distribute customer statements and account summaries.
• Maintain accurate records of invoices, collections, reconciliations and supporting documentation.
• Prepare aging reports, collection forecasts and reconciliation reports for management review.
• Support month-end close activities, revenue reconciliations and audit requirements.
• Work closely with Sales, Operations, Customer Care and Finance teams to resolve customer account issues and collection blockers.
• Identify opportunities to improve billing, collection and reconciliation processes and controls.
• Assist with ad hoc finance and reporting requirements as required.

Skills

Accounts Receivable

Billing

Credit Control

Data analysis

Excel proficiency

Education

Degree or Diploma in Accounting/Finance/Commerce

Tools

Excel

Pivot Tables

LOOKUP functions

Billing software

Accounting software

Job description

Cartrack UAE is seeking a proactive finance professional to join our team in Dubai. The role focuses on billing, accounts receivable, collections, reconciliations and credit control, handling high data volumes with accuracy and cross-department collaboration.

The ideal candidate has 3–7 years in AR/billing, strong Excel skills and experience with billing systems, and excels at problem-solving and stakeholder management in a fast-paced environment.