Strategic Arabic-Speaking Business Analyst

First.tech Group; Abu Dhabi Emirate; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness support

Career development and learning

Exposure to high-impact projects

Collaborative culture that encourages

innovation and ownership

Job summary

First Tech is seeking a seasoned Business Analyst to bridge business needs with technology solutions in Abu Dhabi. You will analyze requirements, document functional specs, and collaborate with Product, Engineering, UX/UI, QA, and stakeholders to drive high-quality digital initiatives.

You will translate business objectives into user stories, support market research, and help ensure successful solution delivery across the product lifecycle, including facilitating workshops and supporting UAT.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• 3–6 years of experience as a Business Analyst, Product Analyst, or in a similar role within a technology or digital transformation environment.
• Strong understanding of Agile and Scrum methodologies and the Software Development Life Cycle (SDLC).
• Proven experience gathering, documenting, and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Experience creating business documentation, process flows, use cases, wireframes, process maps, and workflow diagrams.
• Ability to collaborate effectively with cross-functional teams, including Product, Engineering, UX/UI, QA, and business stakeholders.
• Knowledge of business process modelling methodologies such as BPMN, UML, or similar frameworks is an advantage.
• Experience using tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, Figma, Miro, Lucidchart, or similar collaboration and documentation platforms.
• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across all levels of the business.
• Excellent written and verbal communication skills in English; Arabic is an advantage.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high standard of quality and accuracy.

Responsibilities

• Partner with business stakeholders to gather, analyze, validate, and document business, functional, and technical requirements.
• Conduct market research, competitor analysis, and feasibility studies to identify business opportunities and support strategic decision-making.
• Translate business requirements into user stories, acceptance criteria, process flows, functional specifications, and other documentation for development teams.
• Work closely with Product Managers, Engineers, UX/UI Designers, QA teams, and business stakeholders throughout the product lifecycle to ensure successful solution delivery.
• Analyze existing business processes and identify opportunities for automation, optimization, and continuous improvement.
• Evaluate operational, financial, and technology-related risks, providing recommendations to mitigate potential issues.
• Support the creation of wireframes, prototypes, process diagrams, and workflow documentation to clearly communicate business requirements.
• Produce and maintain key project documentation, including BRDs, FRDs, user stories, use cases, process maps, sequence diagrams, scope documents, and UAT plans.
• Support project planning by tracking milestones, maintaining issue logs, monitoring project progress, and ensuring project documentation remains up to date.
• Facilitate workshops, stakeholder meetings, and requirements gathering sessions to align business objectives with technical solutions.
• Collaborate with QA teams during testing cycles and support User Acceptance Testing (UAT) to ensure delivered solutions meet business requirements.
• Monitor product performance following implementation, gather user feedback, and recommend enhancements to improve customer experience and product adoption.
• Identify project risks, issues, and dependencies, escalating them where appropriate to support successful project delivery.

Skills

Business analysis

Stakeholder management

Agile

SDLC

Documentation

Analytical thinking

English communication

Education

Bachelor's degree in related field

Tools

Jira

Confluence

Azure DevOps

Microsoft Visio

Figma

Miro

Lucidchart

Job description

First Tech is seeking a seasoned Business Analyst to bridge business needs with technology solutions in Abu Dhabi. You will analyze requirements, document functional specs, and collaborate with Product, Engineering, UX/UI, QA, and stakeholders to drive high-quality digital initiatives.

You will translate business objectives into user stories, support market research, and help ensure successful solution delivery across the product lifecycle, including facilitating workshops and supporting UAT.