Store Operations Assistant/ Admin Assistant | Retail | Marks & Spencer | UAE

Al-Futtaim; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Operations Assistant to support the Operations Team. This role involves preparing management reports, managing staff information, and ensuring accurate stock control. The ideal candidate will possess strong MS Office skills, analytical abilities, and a customer-focused mindset. Join a dynamic team dedicated to excellence and collaboration, where your contributions will enhance operational efficiency and support a five-star candidate experience. This is a fantastic opportunity to grow within a diverse and progressive organization.

Qualifications

• 2-5 years of retail sales experience is preferred.
• Strong analytical and numerical skills for report generation.

Responsibilities

• Prepare management reports and manage store staff information.
• Ensure accurate stock control and handle cash office responsibilities.

Skills

MS Office

SAP

Attention to Detail

Analytical Skills

Customer Focus

Education

High School Diploma

Bachelor's Degree

Tools

SAP

Job description

Job Requisition ID: 168969

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each day.

Overview of the role:

The Operations Assistant/Admin Assistant provides support to the Operations Team by preparing management reports, sales figures, and managing store staff information.

What you will do:

Description of Accountability:

• MIS (Store/RO): Ensure accurate information is provided to the Senior Admin Assistant to meet reporting deadlines.
• Maintain data in the system for easy access to information.
• Update and maintain staff information in the store.
• Liaise with Regional Operations and HR Office.
• Support stock control and operations, including routine stock accuracy checks.
• Verify supplier/contractor bills, get approval from Store Manager, and process with Regional Office Accounts.
• Follow-up with suppliers on outstanding invoices and settle payments.
• Handle Cash Office responsibilities: daily reconciliation of store takings, banking, foreign exchange, petty cash, safe fund tallying, and credit card reconciliation.
• Provide accurate reports to enable informed commercial decisions.
• Assist in planning and scheduling induction training for new staff on store procedures.
• Ensure accuracy of stock received from the warehouse is recorded in the system.
• Coordinate periodic stock accuracy checks with the commercial team.
• Record daily stock adjustments, receipts, store transfers, and RTWs in the system.
• Order stationery for the store/admin team.

Required Skills to be successful:

• Advanced MS Office skills; SAP experience is a plus.
• Strong attention to detail.
• Results-oriented mindset.
• Excellent MS Office knowledge.
• High customer focus and understanding of customer needs.
• Strong analytical and numerical skills, with experience in report generation and analysis.
• Ability to learn new technology quickly.

What equips you for the role:

• High School diploma; Bachelor’s degree preferred.
• 2-5 years of retail sales experience.
• Analytical skills.
• Effective time management.
• Strong communication skills.
• Teamwork orientation.

We’re committed to providing excellent service, and your support can help ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to confidently demonstrate why this opportunity is right for you. Take the time to craft a personalized CV to enhance your visibility. Our Talent Acquisition team members are dedicated to making the best matches between talent and opportunities, considering skills, behaviors, and alignment with our values of Respect, Integrity, Collaboration, and Excellence.

We aim to review and respond to every application, ensuring a positive candidate experience throughout the process.