Store Manager Supermarket Al Ain

Reap HR Consultancy; Al Ain; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading consultancy is seeking a dynamic Store Manager for a retail client in Al Ain, UAE. The successful candidate will manage daily store operations, oversee staff performance, and ensure excellent customer service, leveraging strong retail knowledge and leadership skills to achieve sales targets.

Qualifications

• 3-5 years experience as a Store Manager or Assistant Manager in retail.
• Familiarity with UAE products and market trends essential.

Responsibilities

• Oversee daily supermarket operations and ensure smooth functioning.
• Manage staff, develop team performance, and handle payroll.
• Drive sales, meet targets, and control costs within budget.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Inventory Management

Sales Analysis

Education

Bachelor's degree in Retail Management

Job description

Job Title: Store Manager (Supermarket)

Location: Al Ain UAE

Salary: TBD

Job Type: Full-Time

Hiring Company: REAPHR & Recruitment Services

About the Role:

We are seeking an experienced and dynamic Store Manager with a strong background in retail and supermarket management for one of our retail company clients in Al Ain. This role involves overseeing daily store operations, managing staff, and ensuring excellent customer service and store performance. The ideal candidate will have experience in the supermarket retail sector, a strong understanding of UAE products, and a proactive approach to driving sales and efficiency.

Key Responsibilities:

1. Store Operations Management:
   • Oversee daily supermarket operations ensuring smooth functioning of all departments (e.g., produce, dairy, meat, etc.).
   • Maintain stock levels, monitor inventory, and ensure timely reordering of products.
   • Ensure the store is clean, organized, and well-stocked at all times.
2. Staff Management and Leadership:
   • Manage, motivate, and develop a team of store associates to ensure high customer service standards.
   • Schedule staff shifts, ensure proper staffing levels, and handle payroll administration.
   • Conduct performance reviews, provide training, and resolve employee-related issues.
3. Customer Service Excellence:
   • Ensure exceptional customer experience by overseeing customer service practices.
   • Resolve customer complaints promptly and professionally.
   • Implement strategies to increase customer satisfaction and loyalty.
4. Sales and Profitability:
   • Drive store sales and profitability by meeting or exceeding sales targets.
   • Develop and implement promotional strategies to increase foot traffic and sales.
   • Monitor financial performance, control costs, and operate within budget.
5. Health & Safety Compliance:
   • Ensure compliance with health and safety regulations and standards.
   • Conduct regular audits and implement safety protocols.
   • Ensure store compliance with UAE laws and retail regulations.
6. Stock and Product Knowledge:
   • Have thorough knowledge of store products, especially UAE-specific goods and local brands.
   • Manage product displays, signage, and shelf arrangements to maximize sales.

Requirements:

• Experience:
  • Minimum 3-5 years of experience as a Store Manager or Assistant Manager in a supermarket or retail environment.
  • Familiarity with UAE products and local market trends is essential.
  • Proven track record of managing staff and driving store performance.

• Skills:
  • Strong leadership and management skills with the ability to motivate a team.
  • Excellent customer service and communication skills.
  • Strong organizational skills with the ability to handle multiple tasks.
  • Sound understanding of retail operations and inventory management.
  • Ability to analyze sales data and make data-driven decisions.

• Age: Candidates below 40 years are preferred, but candidates up to 45 years are also welcome to apply.
• Qualifications:
  • Bachelor's degree or equivalent experience in Retail Management or a related field (preferred).

Salary & Benefits:

Will be discussed in the interview.

Additional Information:

• No banned nationalities candidates (e.g., Afghanistan, Libya, Yemen, Somalia, Lebanon, Bangladesh, Cameroon, Sudan, Uganda, etc.).
• Candidates with canceled visas or working visas already in UAE are acceptable (banned nationalities).
• Candidates with degrees from banned nationalities are also acceptable.
• Candidates with a visit visa (banned nationalities) are not acceptable.