Store Manager - Sports - Ras Al-Khaimah

G.M.G INVESTMENT (L.L.C); Ras Al Khaimah; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading company based in the UAE is seeking a skilled Store Manager for their Ras Al Khaimah location. The role involves overseeing daily store activities, managing inventory, and ensuring excellent customer service while driving sales to achieve financial objectives. Candidates should have a strong background in retail management, excellent leadership skills, and the ability to analyze sales performance to enhance profitability.

Qualifications

• Experience in retail management is essential.
• Proven track record in achieving sales targets.
• Strong understanding of inventory management systems.

Responsibilities

• Manages store operations to ensure smooth functioning.
• Oversees staff training and development.
• Communicates financial targets and drives sales performance.

Skills

Inventory Management

Customer Service

Sales Analysis

Team Leadership

Job description

• Communicates store targets to the team and drives sales to achieve financial objectives
• Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
• Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
• Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
• Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
• Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
• Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
• Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
• Maintains window and in-store displays to a high standard in line with merchandising guidelines
• Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
• Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store
• Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
• Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
• Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

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At GMG, we are born to Win. We dare ourselves and others to develop better products and experiences that change lives. Our vision is to inspire people to win in ways that make the world a better place.As a family-owned business headquartered in the UAE, we operate across eight industries spanning the Middle East, North Africa, and Asia. Our expertise covers retail, wholesale, manufacturing, and distribution, working with both globally recognized brands and homegrown favourites. We also provide cutting-edge 3PL logistics solutions, ensuring seamless operations across our markets.

G.M.G INVESTMENT (L.L.C)

At GMG, we are born to Win. We dare ourselves and others to develop better products and experiences that change lives. Our vision is to inspire people to win in ways that make the world a better place.As a family-owned business headquartered in the UAE, we operate across eight industries spanning the Middle East, North Africa, and Asia. Our expertise covers retail, wholesale, manufacturing, and distribution, working with both globally recognized brands and homegrown favourites. We also provide cutting-edge 3PL logistics solutions, ensuring seamless operations across our markets.

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GMG Building, Oud Metha P. O. Box 894, Dubai United Arab Emirates, Dubai, United Arab Emirates (UAE)

• Abu Dhabi , Al Ain - United Arab Emirates (UAE)