Store Manager [Retail Supermarket -Al Ain ]

Store Manager [Retail Supermarket -Al Ain]

Hiring Company: REAPHR & Recruitment Services

About the Role:
We are seeking an experienced and dynamic Store Manager with a strong background in retail and supermarket management for one of our Retail company clients in Al Ain. This role will involve overseeing the day-to-day operations of the store, managing staff, and ensuring excellent customer service and store performance. The ideal candidate will have experience in the supermarket retail sector, a strong understanding of UAE products, and a proactive approach to driving sales and store efficiency.

Job Title: Store Manager (Supermarket)
Location: Al Ain, UAE
Salary: TBD
Job Type: Full-Time

Key Responsibilities:

1. Store Operations Management:
   • Oversee daily operations of the supermarket, ensuring smooth functioning of all departments (e.g., produce, dairy, meat, etc.).
   • Maintain stock levels, monitor inventory, and ensure timely reordering of products.
   • Ensure the store is clean, organized, and well-stocked at all times.
2. Staff Management and Leadership:
   • Manage, motivate, and develop a team of store associates to ensure a high standard of customer service.
   • Schedule staff shifts, ensure proper staffing levels, and handle payroll administration.
   • Conduct regular performance reviews, provide training, and resolve employee-related issues.
3. Customer Service Excellence:
   • Ensure an exceptional customer experience by overseeing the store's customer service practices.
   • Resolve customer complaints and issues promptly and professionally.
   • Implement strategies to increase customer satisfaction and loyalty.
4. Sales and Profitability:
   • Drive store sales and profitability by meeting or exceeding sales targets.
   • Develop and implement promotional strategies to increase foot traffic and sales.
   • Monitor financial performance, control costs, and ensure the store operates within budget.
5. Health & Safety Compliance:
   • Ensure compliance with all health and safety regulations and standards.
   • Conduct regular audits and implement safety protocols.
   • Ensure that the store is compliant with UAE laws and retail regulations.
6. Stock and Product Knowledge:
   • Have a thorough understanding of the store's products, especially UAE-specific goods and local brands.
   • Manage product displays, signage, and shelf arrangements to maximize sales.

Requirements:

1. Experience:
   • Minimum 3-5 years of experience as a Store Manager or Assistant Manager in a supermarket or retail environment.
   • Familiarity with UAE products and local market trends is essential.
   • Proven track record of managing staff and driving store performance.
2. Skills:
   • Strong leadership and management skills, with the ability to motivate a team.
   • Excellent customer service and communication skills.
   • Strong organizational skills with the ability to handle multiple tasks.
   • Sound understanding of retail operations and inventory management.
   • Ability to analyze sales data and make data-driven decisions.
3. Age: Candidates below 40 years are preferred, but candidates up to 45 years are also welcome to apply.
4. Qualifications:
   • Bachelor's degree or equivalent experience in Retail Management or related field (preferred).

Salary & Benefits: Will be discussed in the interview.