Store Manager – Luxury Perfume

Approach People Recruitment; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading luxury retail company is seeking a Store Manager to oversee daily operations in Dubai. The role demands strong leadership skills and a passion for luxury goods, as well as a commitment to delivering exceptional customer experiences and achieving sales targets. Candidates must be fluent in both English and Arabic to cater to a diverse clientele.

Qualifications

• Proven management experience within luxury retail.
• Exceptional leadership and interpersonal skills.
• Fluency in English and Arabic essential.

Responsibilities

• Lead and manage team to exceed sales targets.
• Develop strategies to enhance customer satisfaction.
• Maintain store presentation and visual merchandising.

Skills

Leadership

Customer Service

Communication

Sales Analysis

Job description

The Store Manager plays a pivotal role in overseeing the store's daily operations, driving sales performance, and ensuring an exceptional customer experience. As an ambassador of the brand, the successful candidate will lead by example, guiding their team toward operational excellence and surpassing goals.

Key Responsibilities :

• Lead and manage a dedicated team to exceed sales targets and deliver premium customer service.
• Develop and implement strategies to enhance customer satisfaction, increase store traffic, and maximize profitability.
• Maintain high standards of store presentation and visual merchandising in line with brand guidelines.
• Efficiently manage inventory and ensure product availability.
• Conduct team training and development, fostering a culture of continuous improvement and excellence.
• Professionally address customer inquiries and complaints.
• Analyze sales data and identify market trends to capitalize on business opportunities.
• Ensure compliance with company policies, procedures, and legal and security standards.

Requirements :

• Proven experience in a management role, preferably within the luxury perfume or luxury retail sector.
• Exceptional leadership skills with the ability to motivate and manage a team.
• Outstanding communication and interpersonal skills.
• In-depth understanding of luxury retail operations and service excellence.
• Flexibility to work various shifts, including weekends and holidays.
• Fluency in English and Arabic, essential for effectively communicating with an international and diverse clientele.
• A genuine passion for perfumes and luxury goods.