Store Manager - lululemon

Majid Al Futtaim; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading retail company in the UAE is seeking a Store Manager responsible for day-to-day operations, sales targets, and team management. The ideal candidate will have a strong background in retail, excellent communication skills, and a passion for providing great customer experiences.

Benefits

Work from any country for 30 days a year

Friendly environment with positive vibes

Join a diverse team of over 50,000 colleagues

Qualifications

• Minimum 4-5 years’ industry experience.
• Fluent in English.
• Strong leadership and team management skills.

Responsibilities

• Support day-to-day store operations and achieve sales targets.
• Drive the store team for exceptional customer service.
• Implement and maintain compliance with company policies.

Skills

Team Player

Excellent Communication

Customer Service

Education

Diploma - High School Certificate

Qualification In Retail Related Field

Job description

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Store Manager | Lifestyle | Operations

ROLE SUMMARY

The Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.

ROLE PROFILE

• Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
• Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
• Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
• Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
• Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
• Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
• Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
• Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.

REQUIREMENTS

• Diploma - High School Certificate
• Qualification In Retail Related Field Is An Added Advantage
• Minimum 4-5 Years’ Industry Experience
• Excellent To Fluent English
• Must Be A Team Player
• Excellent Communication Skills

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.