Store Manager - Home

Majid Al Futtaim; Abu Dhabi Emirate; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading retail and entertainment company is seeking a Store Manager to drive sales and lead the team in achieving operational excellence. The ideal candidate will deliver superior customer service, ensure compliance with standards, and find innovative ways to enhance store performance. Applicants should have at least 4-5 years of related experience and strong analytical skills, ready to thrive in a fast-paced environment.

Benefits

Positive, friendly work environment

Opportunity for memorable moments and happiness

Qualifications

• Minimum 4-5 years of industry experience.

Responsibilities

• Achieving sales targets and maximizing profitability.
• Coaching and mentoring the store team.
• Ensuring compliance with company policies and procedures.

Skills

Strong analytical skills

Job description

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BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading developer and operator of shopping malls, retail, communities, and entertainment in the Middle East, North Africa, and Central Asia. With over 43,000 employees, revenues exceeding US$ 11 billion, and operations in 18 countries, some of our iconic brands include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. We aim to create Great Moments for Everyone, Every day.

JOB TITLE

Store Manager | MAF Lifestyle | Operations

ROLE SUMMARY

The Store Manager is responsible for achieving sales targets, managing and developing the store team to maximize profitability, maintaining brand and company image, ensuring operational compliance, and delivering excellent customer service. The role oversees daily store operations and workforce management aligned with overall business objectives.

ROLE PROFILE

• Ensure the highest levels of customer service are delivered at all times. Address customer complaints professionally and efficiently. Coach and mentor the team to improve service quality.
• Assess team performance regularly to enhance skills and capabilities.
• Drive sales and improve business performance by meeting KPIs such as net sales, footfall conversion, shrinkage, and stock turnover. Develop innovative strategies to attract new customers, increase store traffic, and boost profitability.
• Identify causes of underperformance and implement corrective actions through analysis and commercial awareness. Provide feedback to the Operations, Buying, and Planning Departments regarding product range and pricing.
• Ensure adherence to Model Store Standards related to Visual Merchandising (VM). Maintain team understanding of VM principles and standards. Ensure compliance with company policies and procedures.
• Plan and execute in-store processes including cash handling, stock management, and stock-taking. Maintain inventory control and security, minimize stock shortages.
• Comply with all Health & Safety, Security, and Compliance policies, reporting concerns promptly.
• Regularly review store duties such as cleanliness, pre-opening checks, and inspections.

REQUIREMENTS

• Strong analytical skills
• Minimum 4-5 years of industry experience

WHAT WE OFFER

• Join a company committed to creating memorable moments and spreading happiness. Over 27 years of regional leadership in retail and entertainment.
• Work in a positive, friendly environment with over 50,000 talented colleagues guided by our Leadership Model.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Management
• Retail Apparel and Fashion, Retail, Retail Furniture and Home Furnishings

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Store Manager • Abu Dhabi Emirate, United Arab Emirates