Store Manager - Coach - Dubai

مجموعة الطاير; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Al Tayer Insignia is seeking a Store Manager to lead and develop the team to achieve high revenue while maintaining brand image and customer satisfaction. You will oversee stock management, compliance, and store operations across GCC-based luxury retail settings.

With 5–7 years of profitable retail store leadership, you will coach staff, drive sales targets, and ensure exceptional service. Join a diverse team shaping luxury fashion in the region.

Qualifications

• 5–7 years of experience running a profitable retail store.
• Proven ability to lead and develop teams.
• Strong customer service focus and conflict resolution.
• Experience with stock management and loss prevention.

Responsibilities

• Manage and develop the team to achieve high revenue while upholding brand image, operational compliance and customer satisfaction.
• Drive sales targets and monitor performance to maximize profitability.
• Cultivate a culture of excellent customer service by leading by example and resolving customer complaints effectively.
• Establish and maintain professional relationships with key business partners.

Skills

Leadership

People management

Coaching

Customer service

Stock management

Sales targets

Analytical thinking

Education

Graduate in any discipline

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction. To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction.

Responsibilities

Functional Roles and Responsibilities

• Ensure all Company policies and procedures are implemented and adhered to.
• Ensure Company Health & Safety standards are adhered to at all times.
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
• Analyse stock management information available to ensure sales opportunities are maximised.
• Provide and analyse reports to gain an understanding of current performance trends, identify commercial opportunities, and ensure Buying/Planning teams are aware of stock-related feedback.
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations, and provide feedback to relevant parties.
• Drive sales, monitor performance, identify commercial opportunities, and make recommendations to meet and exceed sales targets.
• Cultivate a culture of excellent customer service by leading by example and resolving customer complaints effectively and promptly.
• Prepare and implement stock takes in store in liaison with the Operations team.
• Establish and maintain effective professional relationships with key business partners.
• Understand customer profiles and ensure feedback is provided to Marketing, Buying, and Planning teams.
• Ensure Visual Merchandising standards are maintained within brand guidelines and that Company expectations regarding standards, maintenance, and cleanliness are implemented.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
• Keep abreast of market trends and competitor activity and provide feedback and recommendations to the Company.

People Management Roles and Responsibilities

• Provide leadership and direction to team members towards the achievement of goals and objectives
• Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications

Education/Certification and Continued Education

• Graduate in any discipline

Years of Experience

• 5-7 years experience of successfully running a profitable retail store