Store Manager - B

Al Tayer Insignia; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury retail company in Dubai is seeking a Store Manager to lead the in-store team, drive sales, and enhance customer experiences. The ideal candidate will have strong leadership skills and proven retail management experience, focusing on operational compliance and maximizing sales. This full-time role involves mentoring a high-performance team in a dynamic retail environment.

Qualifications

• Proven experience in retail management, preferably in a luxury environment.
• Strong understanding of KPIs and sales analytics.
• Ability to lead and motivate a team.

Responsibilities

• Drive sales and meet targets by monitoring KPIs.
• Cultivate a customer excellence culture.
• Manage store compliance and safety standards.
• Provide leadership and direction to the team.

Skills

Sales management

Customer service excellence

Team leadership

Inventory management

Job description

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About Us

As a leader in luxury retail in the Middle East, Al Tayer Group’s retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in fashion, jewelry, home, and department stores. We also lead in lifestyle retail, representing top brands in Beauty, Home, Fashion, and Hospitality sectors.

Our brands include Bloomingdale’s, Harvey Nichols, Boucheron, Areej, Aveda, Armani, among others.

Job Purpose

Manage and develop the in-store team to drive revenue, deliver exceptional customer experiences, and uphold brand image. Ensure operational compliance, maximize sales, and foster a performance-driven, customer-focused culture.

Key Responsibilities

Functional Responsibilities

• Drive sales, monitor KPIs, and identify commercial opportunities to meet and exceed targets.
• Cultivate a customer excellence culture through leadership and handling escalated service issues.
• Minimize stock loss by implementing and adhering to policies and standards.
• Analyze sales and stock data to optimize inventory and identify opportunities.
• Provide performance and trend reports to relevant teams.
• Lead stock takes in collaboration with Operations.
• Support sales promotions and brand events with planning and feedback.
• Maintain visual merchandising standards per brand guidelines.
• Monitor sales per square foot to maximize store productivity.
• Establish effective relationships with stakeholders.
• Stay informed of market trends and competitor activity, sharing insights.
• Ensure compliance with policies, procedures, and safety standards.
• Understand customer profiles and provide feedback to relevant teams.

People Management Responsibilities

• Provide leadership and strategic direction to the store team.
• Motivate, coach, and develop team members for growth.
• Foster a collaborative, high-performance team environment.

Additional Details

Employment Type: Full-time

Job Function: Sales and Business Development

Industry: Retail

Note: This job is active and accepting applications.