Store Manager - Abu Dhabi

- Achieve company objectives by ensuring the highest levels of customer service are provided by retail staff, and support their skills development to maximize sales.

- Implement store operating procedures in accordance with company and brand standards.

- Promote the company's Loyalty Program to enhance customer loyalty and encourage repeat sales.

- Provide feedback to the Area Manager and Operations Manager regarding employees and products.

Position Objectives

- Achieve company objectives by ensuring excellent customer service, skilled retail staff, and effective sales strategies.

- Ensure store operations adhere to company and brand standards.

- Drive loyalty program participation to increase repeat sales.

- Offer feedback on staff performance and product assortment to management.

Key Responsibilities

• Guide staff to meet daily, weekly, and monthly sales targets.
• Maintain a fashionable and well-groomed appearance with up-to-date product knowledge to minimize stock loss.
• Stay informed about new products, trends, and fashion directives to meet customer needs effectively.
• Manage stock levels and stockrooms to prevent stock loss.
• Ensure store operations follow company policies and procedures at all times.
• Use creative sales techniques to achieve or exceed sales targets.
• Maintain adequate stock levels to maximize sales opportunities.
• Conduct weekly store audits and resolve any discrepancies.
• Manage staff scheduling, leave, and grievances efficiently.
• Maintain visual merchandising standards as per company guidelines.
• Promote the Club Apparel Loyalty Program to encourage repeat business.
• Supervise store operations and provide feedback to management regarding staff and products.
• Ensure store security vigilance at all times.
• Stay updated on various group brands for suggestive selling.
• Take responsibility for end-to-end store operations.
• Be physically fit to stand for extended hours and handle heavy lifting.