Store Manager

Beside Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading retail chain in the Middle East is looking for a Cluster Manager to oversee stores in Dubai. The ideal candidate will ensure optimal store operations, manage team performance, and drive sales to meet targets. Applicants should have at least 4 years of experience in fashion retail, with a minimum of 3 years in a managerial role. Knowledge of the local market and fluent English are essential for this role.

Qualifications

• Minimum 4 years in fashion retail with 3 years in a managerial position.
• Local retail experience is mandatory.
• Fluent in English, both written and spoken.

Responsibilities

• Ensure stores meet KPIs and maintain company standards.
• Support stores in maximizing revenue and driving sales.
• Facilitate effective stock management and loss prevention.

Skills

Team Management

Sales Strategy

Performance Monitoring

Stock Management

Training & Development

Customer Service

Tools

MS Office

Job description

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.

Our success is powered by our people. Our culture is what makes Beside a fun and rewarding place to work. We encourage our employees to act like entrepreneurs and we are always seeking new ways to amaze the customer.

Cluster Manager

The purpose of this role is to ensure that the stores operate at the optimum level in terms of Team Management, Product, Service and Organizational Policies & Procedures in order to achieve set sales targets and improve profitability.

Responsibilities:

• Responsible for ensuring that stores and store staff are meeting KPIs and standard operating procedures in order to maintain store and company standards and achieve set targets.
• Support stores in maximizing revenue, driving sales and increasing sell thru, in order to meet the monthly, seasonal and annual objectives.
• Facilitate the AM in controlling stock losses and reducing controllable expenses in order to meet the company standards.
• Monitor the sales performance /KPI’S on daily basis
• Plan day to day tasks with store team to achieve stores target
• Ensure effective stock management and implement loss prevention measures to safeguard company assets.
• Maintain knowledge of and adhere to financial procedures, including deposits, daily banking, and cash handover processes.
• Facilitate the AM in managing, developing and leading the store staff in order to ensure a fully motivated, engaged and knowledgeable workforce.
• Facilitate and deliver regular training to store teams not limited to; customer service, selling skills, product knowledge, KPI’s, policies & procedures, etc.
• Identify, train and develop team members for succession into managerial roles.
• Conducting HR-related deliverables like appraisals, investigating disciplinary issues, issuing of warnings, etc. in conjunction with the AM and HR to satisfy the HR/legal requirements.

Qualification:

• Minimum 4 years within fashion retail, out of which 3 years should be at a store managerial level.
• Local retail experience mandatory.
• Fluent English, written and spoken.
• Working knowledge of MS Office.
• Knowledge of the local culture and sensitivities.
• Knowledge of the market in terms of changes in fashion trends, competition etc.