Store Manager – Global Retail Brand (Dubai)
Location: Dubai, UAE
Employment Type: Full-Time
About the Company
Our client, a leading brand, is seeking an experienced Store Manager to lead one of their Dubai locations. This is an exciting opportunity to drive performance, deliver an outstanding customer experience, and develop a high-performing retail team.
Overview
The Store Manager will oversee day-to-day store operations, lead a high-performing team and ensure operational excellence. This role requires a commercially minded leader who can drive sales, build customer loyalty and maintain the highest standards of store presentation and service.
Key Responsibilities
- Lead and inspire the store team to deliver outstanding customer service and achieve sales targets
- Maintain exceptional visual merchandising and store presentation standards
- Monitor and analyse store performance metrics, implementing strategies to drive revenue and profitability
- Recruit, train and develop a high-performing team aligned to the company’s culture and goals
- Oversee inventory management, stock replenishment and shrinkage control
- Actively engage with customers, promoting brand loyalty and enhancing their shopping experience
- Address customer inquiries and complaints professionally, ensuring satisfaction and retention
- Ensure compliance with company policies, local labour laws and health and safety standards
- Stay informed about market trends and competitor activity to maintain a competitive edge
Qualifications and Experience
- Proven experience as a Store Manager or Assistant Store Manager in a busy retail environment
- Strong track record of driving sales, analysing KPIs and implementing effective strategies
- Exceptional leadership skills with a history of building and motivating high-performing teams
- Outstanding communication and interpersonal skills
- Proficiency in retail management systems and Microsoft Office Suite
- Strong organisational and problem-solving skills, with the ability to handle a fast-paced environment
- Fluency in English is essential; knowledge of Arabic or other languages is an advantage
What We Offer
- Competitive salary and performance-based incentives
- Comprehensive health insurance and benefits package
- Generous employee discounts
- Opportunities for career advancement within a global retail leader
Interested? Apply via SELECTED today or reach out to us directly to discuss the role in confidence.