Group, Conference and Events Coordinator - Waldorf Astoria Ras Al Khaimah

Hilton; Ras Al Khaimah; On-site; AED 60,000 - 90,000; Full time

Job summary

Hilton Ras Al Khaimah is seeking a results-driven sales and events professional to convert enquiries into bookings and maximize revenue across meetings and events. You will manage the events calendar, upsell services, and ensure smooth handover of booked events for on-property delivery.

You will build strong client relationships, conduct site visits to showcase spaces, and participate in promotional activities to increase visibility and drive business.

Qualifications

• A passion for hospitality and guest service.
• Integrity and doing the right thing.
• Leadership and teamwork mindset.

Responsibilities

• Convert leads into bookings and meet sales targets.
• Upsell services to increase revenue and conversion.
• Manage the events calendar for optimal yield and space utilization.
• Build strong client relationships and foster loyalty.
• Arrange and conduct site visits to showcase spaces and services.
• Ensure accurate administration and smooth handover of bookings.

Skills

Hospitality passion

Integrity

Leadership

Teamwork

Ownership

Job description

Responsibilities

Here's what you'll do during a typical day:

• Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
• Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
• Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
• Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
• Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
• Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
• Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business

Responsibilities

Here's what you'll do during a typical day:

• Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
• Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
• Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
• Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
• Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
• Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
• Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.