Stakeholder Manager

Hill International; Abu Dhabi; On-site; AED 150,000 - 200,000; Full time

Job summary

A construction management firm in Abu Dhabi is seeking an experienced Community Relations Manager. The ideal candidate will develop outreach plans, organize public meetings, and communicate updates to stakeholders. Candidates should have at least 7 years of related experience and a bachelor's degree in a relevant field. Strong interpersonal skills and proficiency in public speaking are essential. This role offers the opportunity to engage directly with the community and ensure effective communication throughout the project.

Qualifications

• Minimum of 7 years of experience in community relations, public affairs, or stakeholder engagement.
• Experience preferably in the construction or infrastructure sector.

Responsibilities

• Develop and implement community outreach plans.
• Organize community meetings and presentations.
• Serve as the primary contact for community members.
• Prepare communication materials to inform the public.
• Build relationships with community leaders and stakeholders.
• Respond to community complaints related to the project.

Skills

Strong interpersonal and communication skills

Conflict resolution and problem-solving abilities

Proficiency in public speaking

Excellent writing and content creation skills

Knowledge of community engagement best practices

Education

Bachelor's degree in Communications, Public Relations, Social Sciences, or a related field

Job description

General Description of Role and Responsibilities:

• Develop and implement community outreach plans to inform and engage local stakeholders.
• Organize and facilitate community meetings, presentations, and public forums to communicate project updates.
• Serve as the primary point of contact for community members, addressing questions and concerns.
• Prepare newsletters, flyers, social media posts, and other communication materials to keep the public informed.
• Build and maintain positive relationships with community leaders, residents, local government officials, and other stakeholders.
• Identify key community stakeholders and maintain a comprehensive contact list.
• Engage in proactive relationship management to mitigate potential conflicts.
• Respond promptly to community complaints or grievances related to the construction project.
• Collaborate with the project team to resolve issues and develop mitigation strategies.
• Document and track community feedback, concerns, and resolutions.
• Prepare regular reports on community engagement activities and feedback received.
• Maintain accurate records of interactions and communications with community members.
• Provide insights and recommendations to project leadership based on community feedback.
• Coordinate with the construction supervision team to understand project milestones and potential community impacts.
• Liaise with public relations and media teams to ensure consistent messaging.
• Work with environmental and safety teams to communicate project risks and safety protocols.

Qualifications, Experience, Knowledge and Skills:

• Bachelors degree in Communications, Public Relations, Social Sciences, or a related field.
• Minimum of 7 years of experience in community relations, public affairs, or stakeholder engagement, preferably in the construction or infrastructure sector.
• Strong interpersonal and communication skills.
• Conflict resolution and problem-solving abilities.
• Proficiency in public speaking and conducting community meetings.
• Excellent writing and content creation skills.
• Knowledge of community engagement best practices and construction project impacts.