Sr Tech Sales Consultant

Entrust International L.L.C. (Dubai Branch); United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading security solutions provider is seeking a Sr Tech Sales Consultant in the United Arab Emirates. This role involves providing technical consultancy to support the sales team, maintaining strong customer relationships, and understanding client needs. The ideal candidate will have a degree in Computer Science, excellent communication skills, and customer-facing experience in IT security. Opportunities for travel across the EMEA region are an integral part of this position.

Benefits

Opportunities for on-the-job training

Supportive and knowledgeable teams

Qualifications

• Customer-facing experience within the IT Security industry.

Responsibilities

• Provide technical consultancy to sales representatives in the office and field.
• Foster and maintain strong customer relationships.
• Understand customer needs to assist in qualifying sales opportunities.
• Build product demonstration environments.
• Answer technical questions and conduct demonstrations of products.
• Provide technical training on solutions.
• Deliver product installations and general technical support.

Skills

Excellent written and verbal communication skills

Excellent presentation skills

Hands‑on technical competence with integrating server end security products

Demonstrable detailed understanding of IT security

Education

Degree in Computer Science or equivalent

Tools

Salesforce.com

Job description

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

We’re looking for a Sr Tech Sales Consultant

This position provides technical consultancy to directly assist Entrust Digital Security Solutions sales representatives in the office and out in the field for the assigned region.

The Technical Sales Consultants act very much as ambassadors for the company. It is important to foster and maintain a strong relationship with our customers, based on trust and mutual respect. The TSC’s should be seen as direct peers of the contacts we work with at customer organisations.

This role requires an individual that is prepared to travel extensively to secure business for the organisation. Along with a large number of projects across the assigned territory, this role may involve travel to existing customers and new prospects across the EMEA region.

This role requires both technical and sales skills to be able to understand customer needs / requirements in order to assist in the qualification of sales opportunities.

This person will be viewed as a trusted advisor to help customers, partners and prospects utilize our nShield Hardware Security technologies. Must be a self-starter who can multi-task, manage their time, prioritize accordingly and thrive in a fast-paced environment with minimal direct supervision.

How you will make an impact : Principal Relationships :

Territory Sales and Channel Account Managers

Other Product Specialist and Regional Technical Sales Consultants (EMEA and Worldwide)

Product Marketing and Strategy Teams

Product Management

EMEA Business Development

Key Responsibilities and Tasks

• Works closely with Sales Teams as a technical consultant for our technologies during sales calls, at sales meetings and exhibitions across the territory
• Builds product demonstration environments
• Answers technical questions and conducts demonstrations of our products and new features to prospects and existing customer accounts
• Provides technical descriptions and content for proposals in response to RFPs & RFIs
• Provides full technical training on our solutions
• Gathers ongoing prospect / customer feedback and related information
• Delivers remote and field-based product installations, problem resolution and general technical support

Key performance Indicators against Responsibilities and Tasks :

Ongoing feedback will be gathered from colleagues in Sales and Technical Sales Consulting, along with our regional Channel and Technical Partner organizations. This will feed into performance discussions that will help the employee track their progress and plan development activities.

The Technical Sales Consultants are responsible for capturing technical detail and business drivers for all sales opportunities they have been involved in. This information is captured in our customer database, Salesforce.com (SFDC). A number of regular reports are used to monitor completion rates by each of the Technical Sales Consultants globally.

Each Account Manager in the business has a specific quota to achieve. The quotas for the Sales Team in each region are combined into a regional target.

Skills (Essential)

• Excellent written and verbal communication skills
• Excellent presentation skills
• Hands‑on technical competence with integrating server end security products

Skills (Desirable)

• Demonstrable detailed understanding of, and enthusiasm for, the IT security space

Experience (Essential)

• Customer‑facing experience within the IT Security industry

Experience (Desirable)

• Experience of Entrust / nCipher ‘nShield’ HSM products or directly competing solutions (such as Utimaco, HP / Atalla, Thales / Gemalto / SafeNet)
• Experience of presenting to audiences at industry events

Financial / Budgetary Responsibility

The Technical Sales Consultants are responsible for ensuring our products are selected and deployed successfully by customers and partners. This extends from initial architecture, to planning for configuration and operation in production. Whenever a customer project is successful this has a direct, positive effect on our immediate and longer term sales figures.

Qualifications (Essential)

Degree in Computer Science, or equivalent combination of school qualifications and IT industry experience

Qualifications (Desirable)

• CISSP
• Demonstrate the Entrust Values : Innovative, Collaborative, Agile, Empowered, Customer‑Focused

Why Should You Apply?

Leader in the security industry

Friendly, supportive & knowledgeable teams

Opportunities for on‑the‑job training

You’ll help secure identities!

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today!

Entrust is an EEO / AA / Disabled / Veterans Employer

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter: Xochitl Ticas Lara