Sr. Specialist Fintech - Operations

Delivery Hero; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

A leading delivery platform in Dubai is seeking a fintech project manager to lead special initiatives and manage key performance metrics. The ideal candidate will have at least 3 years of experience in strategy or operations within a tech or fintech organization, along with strong project management and analytical skills. This role emphasizes collaboration across various teams and requires the ability to drive execution and evaluate opportunities. MENA experience is mandatory for applicants. This role is full-time and requires on-site presence.

Qualifications

• 3 years of experience in Strategy, Partnerships, Consulting, or Operations within a tech or fintech organization.
• Strong solution orientation with a high sense of ownership and urgency.
• Excellent project management and analytical skills.
• Collaborative and adaptable with cross‑functional experience across product, legal, marketing, fraud and operations.
• Excellent project management, analytical and presentation skills.
• Strong interpersonal and communication abilities to influence stakeholders at multiple levels.
• Fast learner capable of sizing opportunities from execution and commercial impact perspectives.
• Ability to break down large, complex challenges into structured, actionable plans.
• Solid foundational knowledge of the fintech industry.
• Proven people management and team leadership skills.

Responsibilities

• Lead and manage special initiatives within the fintech vertical.
• Track, analyse and report on key performance metrics for the fintech function.
• Drive end-to-end execution of projects in partnership with teams.
• Drive the end‑to‑end execution of projects from evaluating feasibility and viability to rollout in partnership with cross‑functional teams.
• Evaluate internal and external opportunities aligned with the fintech strategy and project‑manage their execution.
• Work closely with key internal stakeholders across Talabat and the broader Delivery Hero organization to ensure alignment and successful delivery.

Skills

Strategic analysis

Project management

Collaboration

Communication skills

Problem-solving

Presentation skills

Fintech knowledge

Fast learner

Leadership/people management

Problem solving

Job description

Role Summary

A high‑frequency delivery platform with millions of transactions and a rapidly growing regional ecosystem of customers, merchants, and riders presents immense opportunities to embed financial services alongside significant challenges to navigate. We are seeking a thoughtful, driven individual to join our fintech team offering broad exposure across strategy development and execution. The role will work closely with the Senior Director of Fintech and cross‑functional teams across the organization.

Whats On Your Plate

• Lead and manage special initiatives and adhoc projects within the fintech vertical.

• Track, analyse and report on key performance metrics for the fintech function.

• Collaborate with business and product stakeholders on strategic new projects and initiatives.

• Drive the end‑to‑end execution of projects from evaluating feasibility and commercial viability to supporting rollout in partnership with cross‑functional teams.

• Evaluate internal and external opportunities aligned with the fintech strategy and project‑manage their execution.

• Work closely with key internal stakeholders across Talabat and the broader Delivery Hero organization to ensure alignment and successful delivery.

What Did We Order

• 3 years of experience in Strategy, Partnerships, Consulting, or Operations roles within a tech, e‑commerce or fintech organization.

• Prior exposure to fintech is preferred; otherwise demonstrated ability to quickly grasp and work with complex financial services concepts.

• Strong solution orientation with a high sense of ownership, accountability, and urgency.

• Collaborative and adaptable with experience working cross‑functionally across product, legal, marketing, fraud, and business operations teams.

• Excellent project management, analytical and presentation skills.

• Strong interpersonal and communication abilities capable of influencing and aligning stakeholders at various levels.

• Fast learner with the ability to size opportunities from both execution and commercial impact perspectives.

• Ability to break down large, complex challenges into structured, executable action plans.

• Solid foundational knowledge of the fintech industry.

• Proven people‑management and team‑leadership skills.

Please note: MENA experience is mandatory, ideally within the same industry.

Remote Work :

No

Employment Type :

Fulltime