Sr. Sales Engineer - HVAC| Retail | LG | Electronics | UAE

Bachelor of Technology/Engineering (Mechanical)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

The Sales Engineer is required to generate sales inquiries, quote and book sales of LG Brand Ducted, Splits, Package and VRF units in the UAE market, especially in Dubai and NE Market.

• Generate inquiries, follow-up and book orders as per the target set by the Business Management.
• Actively seek out new sales opportunities through cold calling and networking.
• Accurate completion of monthly management reports covering all activities.
• Follow up on current leads, opportunities, and key accounts.

What you will do:

Description of Accountability:

• Achieve the sales/gross margin/order booking targets set by management on a monthly, quarterly, and yearly basis.
• Generate inquiries on a monthly basis to achieve an order booking strike rate of 15-20% of inquiries quoted each month based on assigned sales/GM targets.
• Design review/technical estimation for inquiries generated by self or others.
• Prepare technical sales offers for customers and follow up for negotiation/order booking.
• Credit approval process as per company policy/collection of debtors.
• Generate new customers every month as per sales target.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and given marketing strategies.

Customer Relation/Networking:

• Follow up with customers at pre-sales/after sales for feedback on customer satisfaction.
• Ensure networking by self and all team members with all stakeholders in the sales inquiry – Developer/consultant/main contractor, Dealer Network, and MEP contractors.
• Engage customers for information feedback related to competitors on pricing/technical information.
• Understand and analyze the customer’s needs.
• Answer all customer needs in a professional and efficient manner.
• Provide regular feedback on customer creditworthiness through other suppliers/customer network partners/contractors at pre-sales and after-sales stages.

Knowledge:

• Maintain comprehensive technical knowledge of HVAC products (VRF, Ducted, Splits, Chillers) and services offering, market intelligence, industry trends, and competition in the assigned territory.
• Knowledge of basic HVAC design and estimation of Unitary/chilled water systems projects.

System and Process:

• Awareness of policies concerning product programs, sales channels, pricing, sales promotion, credit, stock levels, payment plans, and changes in these policies whenever necessary. Maintain sales/project records as per ISO standards.

Team Relationship:

• Support and communicate positively with the Projects department and other departments in AFET to grow the business and achieve respective goals.

Events:

• Represent the company in the most professional manner at all times.

Desired Candidate Profile:

Required Skills to be successful:

• At least 5 years’ experience in sales of A.C equipment in Dubai/Sharjah market with good business contacts with consultants/developers/contractors and Dealer Network in Dubai and NE with an excellent track record.
• A team player, who possesses a positive attitude and willingness to learn.
• Excellent spoken/written communication in English (Arabic will be preferred).
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and competent letter writing.
• Valid UAE driving license.

What equips you for the role:

• Bachelor Degree (Mechanical engineering preferred)
• 5-7 years’ experience in HVAC, with understanding and awareness of the region's construction industry.
• Experience in sale of Ducted Splits/VRF/PKG Units/AHU/FCU/Chiller with a good sales track record in the UAE market.
• Excellent business contacts with consultants/developers/MEP contractors.
• Knowledge of software selection of VRF/AHU/Chillers is an advantage.
• Results-oriented.
• Must possess strong motivational and interpersonal skills to create a positive environment.
• To lead by example by being able to innovate and develop new/alternative strategies continuously and consistently to achieve the sales and order booking targets.
• Taking initiative.
• Drive for results.
• Good communication skills (verbal and written).
• Strong/excellent attention to detail.

We’re here to provide excellent service, but a little help from you can ensure a five-star candidate experience from start to finish.

Employment Type: Full Time

Company Industry: Consumer Electronics

Department / Functional Area: Business Development

Keywords:

• Sales Engineer
• Field Sales Engineer
• Solutions Engineer
• Sales Support Engineer
• Product Specialist