Sr. Program Manager, Last Mile, AMET DSP Strategy & Performance

Q-Express Documents Transport; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global e-commerce platform in Dubai seeks a Sr. Program Manager to lead large-scale projects for its logistics network. Candidates should have over 5 years of program management experience and strong problem-solving skills. This role involves managing programs, collaborating with stakeholders, and improving operational excellence. You'll need to communicate effectively and travel up to 25%.

Qualifications

• 5+ years of Business Strategy or Non-Tech Program Management experience.
• 5+ years of program or project management experience.
• Experience owning program strategy and end-to-end delivery.

Responsibilities

• Manage existing program and deliver projects across multiple organizations.
• Work with stakeholders to craft and deliver scalable solutions.
• Design strategies and plans for projects.
• Communicate program status and decisions to accelerate progress.

Skills

Influencing without authority

Building relationships with cross-functional teams

Strong Communication

Problem-Solving

Delivering Results

Education

Bachelor's degree

Master's degree or MBA

Job description

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. We are making significant investments for the long term - building our transportation infrastructure as well as the leadership team.

The Sr. Program Manager role will help craft the strategy and execution plans for large scale projects for Amazon Logistics for Saudi and Heavy and Bulky (AMXL) network. We seek a highly skilled and motivated leader to drive innovative solutions to the way in which we deliver products to our customers. This is an exciting opportunity to join a new team in a rapidly growing area within Amazon. An ideal candidate should have an extensive background in program management, operations and cross-functional leadership (matrix organisation) for large scale strategic initiatives. S / he should have the ability to influence without authority, create product / program visions, manage complex multi tech / ops / business org opportunities, drive execution of programs, pull and analyze data with ease, drive process improvements and standardize / create scalable processes leveraging technology. This job will require exceptional communication and interpersonal skills with Business, Operations, and tech stakeholders, while having the ability to work independently in a high pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving logistics complex problem with high level of ambiguity and possess a bias to get things done (Deliver Results) and to think long term for creating sustainable and efficient strategies within the DSP space to cater Amazon Logistics need.

Needed Skills and Abilities :

• Influencing without authority : Innovative leader with the ability to identify opportunities and influence stakeholders across functions to gain support and overcome resistance with data and persuasion
• Building and Developing a strong relationships with cross-functional teams : Significant experience with influencing different teams / leaders with a data driven approach and ensuring to earn trust through interpersonal skills.
• Strong Communication : Ability to communicate expectations and requirements equally well with business and technology teams at all levels, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
• Problem Solving : Demonstrate exceptional problem-solving skills, to structure ambiguous situations and to use data analysis to the extent possible to find and drive solutions
• Delivering Results : Ability to successfully deliver end-to-end complex technology and operations projects under tight timelines, working through the multiple constraints along the way

Key job responsibilities

Manage existing program, successfully delivering difficult projects and goals across multiple organizations

Work directly with internal / external stakeholders to craft and deliver scalable solutions

Design Strategies and strategic planning for projects

Ability to travel up to 25% to Saudi Arabia and other countries within Africa and Middle East.

Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate

Influence cross-functional projects that may impact DSP Programs and work collaborative to develop strategic plans

Look for opportunities to improve program quality and operational excellence

BASIC QUALIFICATIONS

5+ years of Business strategy or Non-Tech Program Management experience

5+ years of program or project management experience

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Experience using data and metrics to determine and drive improvements

Bachelor's degree

PREFERRED QUALIFICATIONS

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Arabic language knowledge

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