Sr. Officer - Trade Services

National Bank of Fujairah; Fujairah City; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent bank in the UAE is seeking a professional to scrutinise letters of credit (LC) and authorise transactions. The ideal candidate will have a bachelor's degree in a business-related field and at least 3 years of banking operations or trade finance experience. Key responsibilities include ensuring compliance with ICC guidelines, customer service, and conducting end-of-day reviews. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum 3 years of experience in banking operations or trade finance.
• Understanding of AML within the UAE.
• Basic knowledge of regulatory banking systems.

Responsibilities

• Scrutinise LC documents and ensure compliance with ICC guidelines.
• Authorise transactions and handle customer queries.
• Conduct EOD reviews of pending items and maintain clean desk policy.

Skills

Good knowledge of ICC rules and regulations

3 years prior experience in banking operations

Good English language aptitude

Customer Service - Trade Services

Education

Bachelor's degree in a business-related field

Tools

Basic computer skills

Job description

To verify/authorise transactions processed within agreed service delivery standards strictly as per NBF procedures, Regulatory guidelines and within ICC rules & regulations. To scrutinise and process LC within agreed service delivery standards strictly as per NBF procedures, Regulatory guidelines and ICC rules & regulations.

Key Accountabilities

• Scrutinising LC (export & import) documents (either as a first or second checker) as per prescribed threshold limits strictly as per LC terms and ICC guidelines.
• Verification/authorisation of transactions, customer/counter party instructions within the prescribed threshold limits strictly as per laid down policies and procedures.
• Collection of relevant charges, application of preferential charges/waivers, etc. for the transactions handled.
• Evaluate the risk of each transaction handled and responsible to raise Transaction ticket for relevant approvals.
• Reconciliation of NOSTRO and suspense accounts are reconciled within the agreed time lines.
• Ensure that all SWIFT messages prepared by the Processors are verified/authorised; EOD review of all NACK/Pending items for rerouting; successful acknowledgement obtained for all transmitted items.

Other Accountabilities

• Responsible for extraction and review of Beginning of Day (BOD) reports from T24 (online and email reports) relating to the jobs currently assigned.
• Responsible for upkeep of relevant files including periodical physical verification of same.
• Responsible for movement of completed documents to off site storage on a regular basis.
• Notification discrepancies, if any, observed are communicated either through T24 or manually and transmission acknowledgement obtained for all rejections.
• EOD review of all pending items to ensure that the team maintains a clean desk policy
• Strict compliance to Anti Money Laundering guidelines and Bank’s compliance policy

Other Accountabilities

• First point of contact for customer and business in case of queries/clarification with regard to activities handled by the Section.
• EOD review of all INAU/IHLD entries, daily review of suspense account, maintenance of MIS for activities undertaken by Section/Unit.
• Ensure self and staff carry out the functions as per NBF policies and procedures, regulatory guidelines and relevant ICC rules.
• Responsible for prompt replies to all messages/faxes/queries from counter parties, Business and customers. Ensure that reporting staff too are following the same.
• Responsible for staff performance appraisal, leave management, management of staff personal development plan and Training requirements.
• Responsible for raising ORER for all incidents and ensure recommended controls are implemented and strictly adhered to.

Job Context

• Evaluate LC clauses & the discrepancies observed and escalate /discuss with Section Head/Unit Head in case of any ambiguity or potential risk items.
• Responsible for upkeep of relevant files (overnight) and periodical physical verification (where required).
• Responsible for movement of completed documents to off-site storage on a regular basis (where required).
• Back up to Document Processors or Document Verifiers, at times of need.
• Maintenance of MIS for transactions processed.
• Back up to Document Processors in case of exigencies

Education

A minimum degree (Bachelors) in a business related field or equivalent

Experience and Skills

• Good knowledge of various ICC rules and regulations.
• CDCS Preferred
• 3 year’s prior experience in banking operations or Trade Finance Back office experience
• An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
• Basic computer skills
• Good English language aptitude
• Process Re-engineering- Trade Services- Basic
• Customer Service- Trade Services- Proficient
• Transaction Processing and Control- Trade Services- Proficient
• Product Knowledge and Documentation- Trade Services- Proficient
• Policies and Procedures- Trade Services- Proficient
• Core and Regulatory Banking Systems- Trade Services- Basic
• Change and Innovation - Basic
• Communication - Basic
• Evaluating and Solving Challenges - Basic
• Results Orientation - Basic
• Working and collaborating with others - Basic