Sr Manager Health Safety

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a passionate Sr. Manager for Health & Safety to enhance the wellbeing of delivery riders. In this pivotal role, you will lead data-driven initiatives to improve safety protocols and champion rider welfare across the MENA region. Your expertise in health and safety, combined with your leadership skills, will drive positive change and ensure compliance with local regulations. This is an exciting opportunity to make a meaningful impact in a fast-paced environment, where your insights and strategic thinking will shape the future of rider safety.

Qualifications

• 5-6 years of health & safety experience, ideally within logistics.
• Proven project management experience and developing safety protocols.

Responsibilities

• Lead data strategy for rider health and safety, optimizing processes.
• Develop and maintain safety SOPs across all markets, ensuring compliance.

Skills

Data Analysis

Critical Thinking

Leadership Skills

Stakeholder Management

Risk Assessment

Problem Solving

Education

HSE Certification

Relevant Qualifications

Tools

SQL

Excel

Google Sheets

Tableau

Looker

Incident Management Systems (IMS)

Job description

Are you a certified Health Safety and Environment (HSE) expert looking to make a meaningful impact? Talabat's Regional Logistics team in Dubai seeks a dedicated individual to lead the charge in enhancing the safety and wellbeing of our delivery heroes. As a Sr. Manager Health & Safety, you'll play a pivotal role in crafting and implementing safety protocols, ensuring compliance and enhancing the overall health and safety standards for our valued riders.
We're seeking a talented individual to join our Rider Lifecycle team. With an in-depth understanding of the bigger picture, you will be responsible for riders' health, safety & wellbeing across the MENA region and will be a key leader in our super exciting tech solutions, pioneering safety initiatives as well as active process auditing in all 8 markets. Your North Star will be to ensure data-driven improvements in the way we tackle safety challenges on and off the road, with the ultimate goal of creating a healthy environment for Talabat riders.
This role isn't just about maintaining safety; it's about driving positive change and championing rider welfare at every step.

What's On Your Plate

• Own and lead the data strategy for rider health and safety, leveraging insights to design and optimize processes that enhance speed, efficiency, and rider wellbeing.
• Lead project management efforts to develop and execute region-specific action plans, ensuring adherence to strict timelines, market-specific needs, and seamless coordination with global, regional, and local stakeholders.
• Leverage industry-leading technologies and processes such as telematics, accident validation, and Incident Management Systems (IMS) by auditing BAU operations, identifying inefficiencies, and driving improvements for a safer and more efficient rider experience.
• Develop, implement, and maintain safety SOPs to ensure consistency across all markets while regularly reviewing and updating them to align with evolving safety standards and operational needs.
• Serve as the advocate for rider safety by staying up to date with local safety regulations and best practices while collaborating with regulators and the public relations team to drive meaningful safety improvements both on and off the road.
• Demonstrate strategic thinking and excellence in key safety initiatives such as Road Safety Weeks, Rider Insurance process, social media ride safety campaigns, and the adoption of innovative technology solutions.
• Leverage data-driven insights to identify safety risks, measure impact, and drive informed decision-making.
• Address and investigate safety complaints and concerns raised by Vendors/Riders and customers, implementing corrective action plans to eliminate potential dangers.

What Did We Order

• HSE certification or relevant qualifications
• 5-6 years health & safety experience, ideally within logistics
• Data-driven, likes to analyse data, derive insights, and present findings concisely. Critical thinking is a must; previous experience with analytical tools (SQL, Excel, Gsheets, Tableau, Looker, or equivalent) is desired.
• Excel in leadership skills and stakeholder management, collaborating across teams and with external partners.
• Proven project management experience.
• Experience in developing and implementing safety protocols.
• A proactive approach to risk assessment and mitigation.
• You are happy working in a fast-paced environment and see changes as opportunities.
• Fluent in English; Arabic and Urdu fluency is a plus.

Remote Work :

No

Employment Type :

Full-time