Sr. Manager, Consulting Services - UAE

Omnicell, Inc; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Business Partner Professional Services Sr Manager to drive revenue growth strategies and deliver exceptional service. This role involves managing a team, collaborating with business partners, and ensuring certification and training standards are met. Ideal candidates will have a bachelor's degree and proven experience in revenue management, with strong analytical and communication skills.

Qualifications

• Proven experience in revenue management, service delivery, or a similar role.
• Ability to work collaboratively with cross-functional teams.
• Advanced knowledge of data analysis and reporting tools preferred.

Responsibilities

• Develop revenue growth strategies with business partners.
• Manage a team to deliver exceptional professional services.
• Prepare and present reports on revenue performance to management.

Skills

Analytical skills

Problem-solving

Customer centricity

Communication

Interpersonal abilities

Organizational skills

Time management

Education

Bachelor’s degree in engineering, business administration, or related field

Tools

Revenue management software

CRM software

Job description

Business Partner Professional Services Sr Manager [APAC & ME]

Key Responsibilities :

• Develop and execute revenue growth strategies in collaboration with business partners.
• Monitor and analyze revenue performance, identifying opportunities for improvement.
• Manage a team and collaborate with internal teams to deliver exceptional professional services (pre / post-sales) to our business partners; aligned with our distribution and service agreements.
• Ensure that Business Partners are certified on technical service delivery and end-user training to maximize end-customer experience.
• Conduct regular reviews and assessments of business partner performance and satisfaction.
• Collaborating with the Business Excellence to identify and implement process improvements to enhance professional services efficiency and effectiveness.
• Prepare and present reports on revenue and professional services performance to senior management.
• Stay updated on industry trends and best practices to drive continuous improvement.

Qualifications :

• Bachelor’s degree in engineering, business administration, or a related field.
• Proven experience in revenue management, service delivery, or a similar role.
• Strong analytical and problem-solving skills.
• Customer centricity mindset
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using revenue management and CRM software.
• Strong organizational and time management skills.

Preferred Skills :

• Experience in the industry relevant to the company's business.
• Advanced knowledge of data analysis and reporting tools.
• Certification in revenue management or related fields.