Sr Hardware Technician / Hardware Engineer - Identity Management

Black Pearl Consult; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading company in Abu Dhabi is seeking a Senior Hardware Technician / Hardware Engineer. This role encompasses the entire hardware lifecycle, including planning, testing, installation, and maintenance. Candidates should have a degree in Engineering or Computer Science with 2-3 years of relevant experience in the field.

Qualifications

• Minimum 2-3 years in Printing Technology or Hardware Security Printing Units.
• Experience in hardware lifecycle management.
• Currently residing in Abu Dhabi.

Responsibilities

• Oversee hardware planning and procurement coordination.
• Conduct installation, integration, and troubleshooting.
• Provide technical support and training sessions.

Skills

Hardware Testing

Troubleshooting

Technical Support

Installation

Education

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Job description

One of our prestigious clients is looking for a Senior Hardware Technician / Hardware Engineer for the Abu Dhabi location.

Job Overview

The Senior Hardware Technician / Hardware Engineer is responsible for the end-to-end hardware lifecycle in project implementations, including identifying and testing components, on-site installation, integration, troubleshooting, and maintenance. This role acts as a key liaison between the software procurement and project teams to ensure seamless hardware compatibility, performance, and client satisfaction.

Key Responsibilities:

1. Hardware Planning & Procurement Coordination
   • Support identification of hardware components required for project implementation in coordination with the Software team.
   • Communicate hardware requirements to the Engagement Manager for procurement planning.
   • Liaise with Procurement Specialists to support sourcing, logistics, and timely delivery of hardware.
2. Hardware Testing & Quality Control
   • Test and evaluate all received hardware components to verify accuracy, compatibility, and quality.
   • Collaborate with the Software team to conduct joint product simulations and resolve technical discrepancies.
3. Installation, Integration & Troubleshooting
   • Perform hardware installation and configuration at client or project sites.
   • Participate in on-site simulations, unit testing, bug testing, and integration testing alongside the Software team.
   • Troubleshoot and resolve hardware-related issues during implementation.
4. Training & Technical Support
   • Conduct technical training sessions for local partners and client representatives on hardware systems.
   • Provide post-installation support, including routine maintenance and issue resolution, in coordination with support teams.
5. Maintenance & Product Optimization
   • Carry out ongoing maintenance to ensure hardware performance.
   • Document and implement hardware modifications based on feedback and requirements.
   • Maintain detailed records of installations, configurations, issues, and resolutions.
6. Other Duties
   • Perform additional tasks as requested by supervisors or project leadership.

Requirements:

• Educational Qualifications: Bachelor's degree in Engineering or Computer Science.
• Experience: Minimum 2-3 years in Printing Technology, Identity Management, or Hardware Security Printing Units.
• Currently residing in Abu Dhabi.
• Work Location: Abu Dhabi.

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