Sr. Country Manager - Food Services

Delivery Hero; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

Delivery Hero Austria is seeking a growth/product manager to enhance cloud kitchen operations in Dubai. This role involves strategic business development, financial management, and cross-team collaboration to ensure successful expansion and operational excellence. Candidates should have strong analytical skills, relevant industry experience, and the ability to lead initiatives that drive growth in a fast-paced environment.

Qualifications

• 5-8 years in a growth/product manager role or similar.
• Experience in tech, e-commerce, or food industries.
• Ability to analyze complex data and develop action plans.

Responsibilities

• Accountable for Business Development and project management for Talabat Kitchens.
• Manage day-to-day operations of multiple brands ensuring standards.
• Coordinate with various teams for optimal site performance.

Skills

Analytical tools proficiency

Financial statement analysis

Strong communication skills

Knowledge of cloud kitchens

Cross-functional team management

Data-driven action planning

Education

Bachelor's or MBA degree

Tools

SQL

Tableau

Microsoft Excel

Job description

About the opportunity

What’s On Your Plate?

• Create a blueprint for growing cloud kitchens’ presence in Dubai, closely aligned with the wider company strategy.
• Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in UAE.
• Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches, and running a profitable business. Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers.
• Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance.
• Work closely with the Senior Director Food Services to create compelling business cases for future endeavours.
• Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria, such as location, size, accessibility, and cost.
• Manage the day-to-day operations of multiple brands, including meeting health & safety standards, managing stock deliveries, and site hygiene.

What you need to be successful

What Did We Order?

• Bachelor's or MBA degree in Business, Marketing, or STEM disciplines from a top university.
• 5-8 years of experience in a growth/product manager role or equivalent, such as in consulting, internal strategy, or startups.
• Prior experience in tech, e-commerce, food, FMCG, or related industries.
• Experience managing cross-functional teams.
• Deep understanding of financial statements, planning, and investment proposals.
• Proficiency with analytical tools such as SQL, Tableau, and Microsoft Excel.
• Ability to identify key success metrics, analyze complex data, and develop data-driven action plans.
• Knowledge of online marketing concepts and tools.
• Comprehensive knowledge of the cloud kitchens industry and the restaurant business.
• Strong communication skills, capable of presenting persuasive business cases to stakeholders at all levels, including C-Suite.

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an exceptional experience—fast, easy, and at your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX index.