Sr. Cloud Operations Architect

Amazon Web Services (AWS); Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading cloud service provider in Dubai is seeking a Sr. Cloud Operations Architect to drive customer adoption of AWS services. This role requires excellent technical acumen and customer-facing skills to ensure that clients derive the best possible value from AWS. Ideal candidates will have experience in cloud technologies and a customer-centric approach to problem-solving.

Qualifications

• Experience in a similar role such as Technical Account Manager or Cloud Architect.
• Solid understanding of Compute, Storage, Networking, and Databases.
• Ability to articulate technical subjects to diverse audiences.

Responsibilities

• Advise on solutions and provide technical guidance.
• Ensure AWS environments remain operationally healthy.
• Develop trusting relationships with customers.

Skills

Customer-facing experience

Technical guidance

Understanding of operational parameters

Ability to manage multiple tasks

Tools

AWS

Java

Python

Docker

Kubernetes

Job description

Description

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Cloud Operations Architect drive our customers’ creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more.

This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.

The Role

As a Sr.Cloud Operations Architect, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy.

The close relationships developed with your customers will allow you to understand their business / operational needs and technical challenges, and help them achieve the greatest value from AWS.

This position will require the ability to travel 10% or more as needed.

The Sr.Cloud Operations Architect is the centerpiece of value to our Enterprise Support customers.

If you wish to be at the forefront of innovation, come join us!

Key job responsibilities

You’ll advise on solutions, provide technical guidance and advocate for the customer

Ensure AWS environments remain operationally healthy whilst reducing cost and complexity

Develop trusting relationships with customers, understanding their business needs and technical challenges

Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management

Consult with a range of partners from developers through to C-suite executives

Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers

With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS

Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud

Basic Qualifications

Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.

Understand operational parameters and troubleshooting for four (4) of the following : Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment

External customer-facing experience with the ability to clearly articulate to small and large audiences

Ability to juggle tasks and projects in a fast-paced environment

Preferred Qualifications

Professional experience with AWS and / or other cloud offerings such as Azure, Google Cloud Platform etc.

Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and / or PHP

Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc.

Understanding of DevOps practices and tools, including : Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information.

If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Web Services EMEA Dubai FZ Branch

Job ID : A3066337