Sr Client Relationship Representative

Lenovo; Dubai; Hybrid; AED 180,000 - 250,000; Full time

Job summary

A leading IT company is looking for a senior account manager to manage customer relationships in Abu Dhabi. With a focus on revenue growth and customer satisfaction, you will negotiate with clients and solve complex problems while ensuring professional relationships. The role offers flexibility and an attractive compensation package.

Benefits

Flexible working from home

Attractive compensation package

Open and stimulating environment

Focus on Gender Diversity

Qualifications

• Minimum of 10-year experience in the Abu Dhabi market.
• Proven record on end customer knowledge and connections.
• Experience working with large government entities and enterprise customers.

Responsibilities

• Manage total customer relationship within assigned accounts.
• Be responsible for revenue and driving growth.
• Generate solutions to complex problems.

Skills

Customer relationship management

Negotiation

Problem-solving

Job description

• Manage the total customer relationship within assigned accounts in the Abu Dhabi;
• You will be responsible for revenue, share of wallet, and customer satisfaction and driving growth in assigned accounts
• Plan, facilitate and / or conduct complex negotiations for assigned accounts
• Generate and coordinate solutions with other functions or team members to solve complex problems
• Prepare status reports, including Forecast sheet, activity, closings, follow-up, and adherence to goals.
• Perform contract management functions
• Establish and maintain professional relationships as trusted advisor with current and potential clients

Your profile :

• Minimum of 10-year experience in Abu Dhabi market
• Proven record on end customer knowledge and connections
• Experience on working with large government entities and enterprise customers in Abu Dhabi

What We Will Offer You :

An open and stimulating environment within one of the most forward-thinking IT companies

Flat structures and fast decision-making processes

A modern and flexible way of working to combine personal and professional life, working from home

An international team with a high focus on Gender Diversity

An attractive compensation package