Sr Business Manager Co-brand Cards Amazon MENA Payments

Amazon; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a senior Business Manager to lead innovative payment solutions in the Middle East. This role focuses on driving card acquisition and enhancing customer engagement through strategic partnerships. You will collaborate with internal teams and external partners to ensure compliance and optimize program performance. The position offers a unique opportunity to shape the future of digital payments in a rapidly evolving market. Join a dynamic team that values inclusivity and innovation, and make a significant impact on customer experiences in the region.

Qualifications

• 6+ years managing credit/debit card portfolios and acquisition programs.
• Experience in developing and executing business agreements.

Responsibilities

• Drive card acquisition and engagement programs.
• Track program health and conduct business reporting.
• Collaborate with cross-functional teams for program success.

Skills

Business Analysis

Data Interpretation

Card Portfolio Management

Negotiation Skills

Advanced Excel

Education

MBA or equivalent qualification

Tools

Excel

Job description

As digital payments evolve in the Middle East (MENA), organizations are undergoing digital transformation and seeking simpler, safer, and more affordable ways to process payments, alongside a shift in consumer behavior favoring online transactions. Amazon Payments is at the forefront of innovation, reimagining payments in the region. We have a history of providing innovative solutions, building trusted, simple, and affordable payment experiences, and addressing challenges such as increasing electronic payment coverage, enhancing purchasing power at checkout, mitigating transactional risks, and offering payment insights.

We are seeking a senior and experienced Business Manager to join the Payments Team in UAE. This crucial role will interface with internal leadership/stakeholders and external ecosystems (banks, schemes, third-party partnerships) to shape the growth and development of the Co-branded Card in UAE. The role involves driving card acquisition, customer engagement, third-party partnership programs, and business reporting, in collaboration with external partners and internal teams.

This role is based in Dubai, UAE.

Key job responsibilities

1. Develop and drive the card acquisition and engagement programs.
2. Uphold and innovate a strong long-term customer value proposition with the card partner and third-party partnerships.
3. Drive balanced adoption of the customer value proposition and foster a strong affinity for rewards usage.
4. Ensure program compliance.
5. Customize and execute seasonal or purpose-driven campaigns for special events or business objectives.
6. Collect customer feedback and insights to define actionable improvements.
7. Track program health, budget utilization, and conduct business reporting to internal and partner leadership.
8. Define monthly, quarterly, and yearly business plans.
9. Periodic benchmarking of best practices and value propositions.
10. Drive program success through effective collaboration with cross-functional teams such as product, marketing, operations, and finance.

Qualifications and experience

• MBA or equivalent qualification.
• Experience interpreting data and making business recommendations.
• Experience working in a fast-moving consumer business.
• Knowledge of Excel at an advanced level.
• Experience in developing, negotiating, and executing business agreements.
• At least 6 years of experience managing credit/debit card portfolios and their acquisition/engagement programs.
• Experience in managing P&L, budgets, program performance, and business reporting.
• At least 6 years of professional or military experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, please visit our support page for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.