Sr. Business Manager, Co-brand Cards, Amazon MENA Payments

Amazon Middle East and North Africa FZ-LLC; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in digital payments is seeking a Senior Business Manager for its Payments Team in Dubai. This role focuses on driving card acquisition and engaging customers, while collaborating with internal and external partners to achieve business goals. The ideal candidate will have extensive experience in managing credit card portfolios and a strong background in data interpretation and business agreements.

Qualifications

• 6+ years of experience in managing credit/debit card portfolio and its programs.
• Experience in fast-moving consumer business.
• Professional or military experience is a plus.

Responsibilities

• Drive card acquisition and engagement programs.
• Ensure program compliance.
• Conduct business reporting to internal and partner leaderships.

Skills

Data interpretation

Business recommendations

Advanced Excel

Business negotiations

Job description

As digital payments evolve in the Middle East (MENA), organizations are going through digital transformation and looking for simpler, safer, and affordable ways to process payments, coupled with a change in consumer behavior in favor of paying for products and services online. Amazon Payments is at the forefront of innovation, re-imagining payments in the MENA region. At Amazon, we have a long history of providing innovative solutions for our customers. We build trusted, simple, and affordable payment experiences for our customers and solve for challenges such as increasing electronic payment coverage, increasing purchasing power at checkout, mitigating transactional risks, and offer payment insights.

We are seeking a senior and experienced Business Manager to join Payments Team in UAE. This is a crucial role which will be at forefront of both Internal leaderships / stakeholders and external ecosystems (banks, schemes, 3P Partnerships) to shape the growth and development of Co-branded Card in UAE. The role will drive the card acquisition, customer engagement, 3P partnerships, program execution & health, actionable customer insights, and business reporting; in collaboration with external partners and internal stakeholders.

This role is based out of Dubai, UAE

Key job responsibilities

i)Develop and drive the card acquisition and engagement programs.

ii) Uphold & innovate a strong long-term customer value proposition, with the card partner and 3P partnerships.

iii) Drive balance adoption of the customer value proposition and strong affinity for rewards usage.

iv) Ensure program compliance.

v) Customize and execute seasonal or purpose driven campaigns for special events or business objectives respectively.

vi) Collect customer feedback and insights, and define actionable improvements.

vii) Track program health, budget utilization and conduct business reporting to internal and partner leaderships.

viii) Define monthly / quarterly / yearly business plans.

ix) Periodic benchmarking of best practices and value propositions.

x) Drive program success through effective collaboration with cross-functional teams, such as product, marketing, operations, finance etc.

BASIC QUALIFICATIONS

• Experience interpreting data and making business recommendations
• Experience working in a fast-moving consumer business
• Knowledge of Excel at an advanced level
• Experience in developing, negotiating and executing business agreements
• 6+ years of experience in managing credit / debit card portfolio and its acquisition / engagement programs. Experienced in management of P&L, budgets, program performance, and business reporting

PREFERRED QUALIFICATIONS

6+ years of professional or military experience

Experience in managing credit / debit card product and business portfolio.

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