Sr Associate Sales Training Product Coaching Dubai

Alcon Pharmaceuticals Dubai Branch Company; Dubai; Hybrid; AED 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Sr. Associate Sales Training / Product Coaching, where you'll play a vital role in enhancing the skills of the sales force and ensuring that Alcon Vision Care products are the preferred choice for Eye Care Professionals. This dynamic position involves extensive fieldwork across the Middle East, building relationships with key stakeholders, and delivering impactful training sessions. You'll thrive in a collaborative culture that values innovation and continuous development, making a significant difference in the lives of patients and customers alike. If you're passionate about eye care and eager to make an impact, this is the perfect opportunity for you.

Benefits

Comprehensive benefits package

Training and continuous development opportunities

International exposure

Open and friendly culture

Hybrid working model

Qualifications

• Graduate or master's degree in optometry required.
• Minimum 2 years of clinical/optical practice or industry experience.

Responsibilities

• Build and maintain strong relationships with ECPs and HCP influencers.
• Deliver training sessions and educational materials to ECPs.
• Support local events and workshops for product education.

Skills

Interpersonal Skills

Presentation Skills

Optometry Knowledge

Microsoft Office Suite

Bilingual (English/Arabic)

Education

Graduate or Master's Degree in Optometry

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Internet Explorer

Job description

Sr. Associate Sales Training / Product Coaching (DUBAI)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions, and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse talented people to join Alcon.

Role Overview

As a Sr. Associate Sales Training / Product Coaching, you will be responsible for executing the training strategy in the field, ensuring Alcon Vision Care products are the first choice for Eye Care Professionals (ECPs). The person will be responsible for upskilling the sales force in selling skills, product knowledge, and in-field coaching.

Key Responsibilities

1. Spend 70% of the time in the field across Middle East cluster markets to build and maintain strong professional relationships with ECPs, HCP influencers, and key accounts. Ensure all field activities are aligned with HCP needs and market priorities.
2. Build relationships with industry influencers, professors, educational institutions, and associations to stay at the forefront of industry trends and insights.
3. Execute the Thought Leader and HCP influencer strategy in the field, building advocacy and support for Alcon products.
4. Collaborate with the Training Manager to identify and engage local HCP influencers and thought leaders.
5. Provide clinical and technical support to ECPs and key customers, ensuring Alcon products are prescribed as the first choice.
6. Deliver on-label education materials and training sessions to ECPs, focusing on fundamental clinical skills and product knowledge.
7. Assist the Training Manager in establishing KOL engagement within the region with a structured plan to increase our Share of Voice within the profession.
8. Assist in identifying and establishing the KOL/HCP Influencer/Advocacy Strategy to influence and educate customers during key launches and strategic initiatives.
9. Support Alcon's Share of Voice through KOL involvement during Alcon-owned and third-party congresses.
10. Support smaller-scale local events, workshops, and training sessions in the field, ensuring alignment with Alcon's education strategy.
11. Assist in the organization of Alcon-owned and third-party events at a local level, focusing on ECP engagement and product education.
12. Execute the international PE&D strategy in the field, adapting it to local market priorities to support new product launches and strategic brands.
13. Assist in implementing prelaunch education and communication strategies, including ECP activation and training for new products.

Qualifications

• Education/Background: Graduate or master's degree in optometry.
• Experience: Minimum 2 years of clinical/optical practice or industry experience.
• Computer Skills: Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Internet Explorer; high level of English fluency with Arabic language skills.
• Interpersonal Skills: Strong interpersonal skills suitable for working in a multicultural/international environment.
• Presentation & Facilitation Skills.
• Location: Based in Dubai.
• Travel: Willing to travel 70% of the time within the Middle East.

Benefits & Culture

• Comprehensive benefits package.
• Training and continuous development opportunities.
• International exposure.
• Open, friendly, and collaborative culture.
• Hybrid working model.

Additional Information

If you are currently an active employee or contingent worker at Alcon, please apply through the internal career site using the appropriate link below:

• Find Jobs for Employees
• Find Jobs for Contingent Workers

Required Experience: Senior IC