Sportsbook Product and Operations Lead

Client of Betting Jobs; Dubai; On-site; USD 70,000 - 120,000; Full time

Job summary

A leading international sports betting company is seeking a Sportsbook Product and Operations Lead for their Dubai office. The successful candidate will oversee sportsbook operations, coordinate product development, and ensure an optimal user experience while driving key performance indicators.

Qualifications

• Experience in an operational role within a sports trading or sportsbook environment.
• Strong planning and prioritization skills.
• Ability to work collaboratively with teams.

Responsibilities

• Oversee daily operations of the sportsbook across all events.
• Coordinate product development and campaign planning.
• Deliver monthly performance reports with CRM support.

Skills

Knowledge of sports betting

Liability management

Organizational abilities

Communicator

Data-driven mindset

Job description

BettingJobs is working with a successful international sports betting and gaming manager who are looking for a Sportsbook Product and Operations Lead to join their team in Dubai.

Responsibilities:

• Coordinating Product Development and enhancement
• Oversee the daily operations of the sportsbook across all events and sports markets.
• Ensure smooth execution, minimize operational errors, and maximize uptime.
• Working with the trading team to optimize trading activities with a strong understanding of liability and risk management.
• Work closely with CRM, Marketing, Content, and Country Managers to align sportsbook activities with broader business goals.
• Coordinate campaign planning with the CRM team to ensure all major events are covered with engaging offers.
• Ensure product pages are relevant and up to date across all markets by collaborating with Country and Content Managers.
• Act as the key point of contact for all sportsbook-related matters within the business.
• Oversee sportsbook communications such as newsletters to maintain brand voice and highlight key events.
• Collaborate with the technical team on reporting bugs, suggesting product improvements, optimal user experience and staying updated on new features.
• Ensure prompt action is taken against bonus abusers and campaign misuse.
• Own and drive key sportsbook KPIs set by the business.
• Deliver monthly performance reports with CRM support to senior management and stakeholders.
• Monitor and report on competitor activity to maintain a competitive edge.

Requirements:

• Extensive knowledge of sports betting, trading principles, and liability management.
• Proven experience in an operational role within a sports trading or sportsbook environment.
• Strong planning, prioritization, and organizational abilities.
• Clear and confident communicator at all levels, both internal and external.
• Data-driven mindset with a focus on improving KPIs.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for sports and deep understanding of betting markets.
• Experience working closely with CRM and campaign teams.
• Proactive and collaborative attitude with a strong focus on continuous improvement.

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