Specialty Waiter/Waitress

So!; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand is seeking a Specialty Waiter/Waitress in Ras Al Khaimah. You will provide exceptional service in dining outlets, handle guest interactions, and maintain high standards of presentation. Relevant experience in fine dining or luxury hotels, along with strong interpersonal skills, is essential. A competitive package and development opportunities are offered.

Benefits

Competitive package

Development opportunities

Creative work environment

Qualifications

• Previous experience as a waiter/waitress in luxury hotels or fine dining.
• Ability to handle guest complaints professionally.
• Strong knowledge of food and beverage service standards.

Responsibilities

• Provide personalized service to guests in specialty dining outlets.
• Present menus and take orders accurately.
• Ensure cleanliness and organization of dining areas.

Skills

Guest service orientation

Interpersonal skills

Attention to detail

Team-oriented mindset

Fluency in English

Job description

Overview

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

As a Specialty Waiter/Waitress at SO/ Ras Al Khaimah, part of the All-Inclusive Collection, you will deliver an exceptional dining experience in the hotel’s specialty outlets. You will ensure high standards of service, attentiveness, and presentation while reflecting the bold, playful, and stylish identity of the SO/ brand.

Responsibilities

• Provide personalized and professional service to guests in specialty dining outlets, anticipating needs and ensuring satisfaction.
• Present menus, explain daily specials, and provide recommendations based on guest preferences.
• Take and deliver orders accurately, ensuring special requests, allergies, and dietary requirements are communicated to the kitchen.
• Serve food and beverages with attention to presentation, timing, and guest experience.
• Assist in maintaining the cleanliness, organization, and presentation of the dining area, service stations, and tables.
• Monitor guest satisfaction, handling inquiries or complaints promptly and escalating to management when necessary.
• Upsell and promote specialty menu items, beverages, and hotel offerings to enhance the guest experience and revenue.
• Collaborate with the kitchen and bar teams to ensure seamless service and timely delivery of orders.
• Follow health, safety, hygiene, and responsible service guidelines at all times.
• Support training and mentoring of junior waitstaff, sharing knowledge of service techniques and outlet standards.
• Maintain knowledge of menu items, preparation methods, and beverage pairings to inform guests and enhance their experience.
• Represent the SO/ brand through professional appearance, confident demeanor, and engaging service style.

Qualifications

• Previous experience as a waiter/waitress or specialty outlet service staff in luxury hotels, resorts, or fine dining restaurants.
• Strong guest service orientation with excellent interpersonal and communication skills.
• Ability to work efficiently in a fast-paced, high-volume environment while maintaining attention to detail.
• Knowledge of food and beverage service standards, wine and beverage pairing, and etiquette.
• Ability to handle guest complaints and special requests with professionalism and tact.
• Team-oriented mindset, able to collaborate with colleagues and support outlet operations.
• Professional appearance, confident presence, and alignment with the SO/ brand style.
• Fluency in English required; additional languages are an advantage.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.