Spanish Speaking Captain - for Award winning Restaurant

Apt Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Restaurant Captain, der das Serviceteam leitet und eine herausragende Gästeerfahrung gewährleistet. In dieser Rolle sind Sie verantwortlich für die Überwachung des Speisesaals, die Schulung neuer Mitarbeiter und die Lösung von Problemen, die während des Service auftreten können. Wenn Sie eine Leidenschaft für exzellenten Service haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Genießen Sie ein unterstützendes Team und zahlreiche Vorteile, während Sie in einem preisgekrönten Restaurant arbeiten.

Benefits

Kostenlose Unterkunft

Transport

Uniformen

Krankenversicherung

Flugtickets alle zwei Jahre

Bezahlter Urlaub gemäß den UAE-Gesetzen

Qualifications

• Erfahrung als Restaurant Captain in einem Restaurantumfeld.
• Starke Kommunikations- und Führungsfähigkeiten erforderlich.

Responsibilities

• Überwachung und Anleitung des Serviceteams zur Gewährleistung eines reibungslosen Ablaufs.
• Bearbeitung von Gästebeschwerden und Sicherstellung der Kundenzufriedenheit.

Skills

Kommunikationsfähigkeiten

Führungsfähigkeiten

Kundenserviceorientierung

Multitasking

Aufmerksamkeit für Details

Education

Erfahrung als Restaurant Captain

Job description

Description

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their clients team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.

In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns as well as handling any issues that may arise during service.

To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette as well as excellent communication and leadership skills.

If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service.
• Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests.
• Handle guest queries and concerns in a professional and timely manner.
• Monitor the dining area and ensure cleanliness and organization.
• Coordinate with the kitchen staff to ensure timely delivery of food.
• Maintain a high level of customer service and guest satisfaction.
• Train and mentor new waitstaff members.
• Handle any issues that may arise during service, ensuring quick resolution.

Requirements

• Prior experience as a Restaurant Captain in a restaurant setting.
• Excellent communication and leadership skills.
• Customer service-oriented mindset.
• Ability to handle high-pressure situations and multitask.
• Strong attention to detail.
• Fluency in English and additional languages is a plus.

Benefits

AED 3000, Food allowance: 250 to 450, Service charge (Avg): 1200, Credit card tips, cash tips, free accommodation, transport, uniforms, health insurance, air ticket once every two years, paid leave as per UAE laws.